EMEA Technical Account Manager — Cloud Ops & Customer Success

EMEA Technical Account Manager — Cloud Ops & Customer Success

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Datadog

At a Glance

  • Tasks: Provide hands-on technical support and advocate for our largest customers.
  • Company: Join Datadog, a leader in cloud monitoring and analytics.
  • Benefits: Enjoy generous global benefits and professional growth opportunities.
  • Other info: Thrive in a hybrid work environment with a collaborative team.
  • Why this job: Make a real impact by enhancing customer success with cutting-edge technology.
  • Qualifications: Experience with AWS, Azure, or GCP, plus scripting and CI/CD skills.

The predicted salary is between 60000 - 80000 £ per year.

Datadog is seeking a Technical Account Manager in Greater London to provide hands-on technical services and support product adoption for our largest customers. You will advocate for customers, analyze IT Operations environments, and collaborate closely with several teams to enhance Datadog’s value.

Candidates should possess experience with AWS, Azure, or GCP, and be competent in scripting and CI/CD tools.

Join Datadog to thrive in a hybrid work environment with generous global benefits and professional growth opportunities.

EMEA Technical Account Manager — Cloud Ops & Customer Success employer: Datadog

At Datadog, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Greater London. Our employees enjoy generous global benefits, a hybrid work environment, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in the tech industry.

Datadog

Contact Details:

Datadog Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land EMEA Technical Account Manager — Cloud Ops & Customer Success

Tip Number 1

Network like a pro! Reach out to current or former employees at Datadog on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience with AWS, Azure, or GCP. We want to demonstrate how we’ve tackled challenges in IT Operations and how we can bring that expertise to Datadog.

Tip Number 3

Practice makes perfect! Get ready for the interview by rehearsing common questions related to technical account management and customer success. We should also be prepared to discuss our scripting and CI/CD tool experience in detail.

Tip Number 4

Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in joining the Datadog team.

We think you need these skills to ace EMEA Technical Account Manager — Cloud Ops & Customer Success

Technical Account Management
AWS
Azure
GCP
Scripting
CI/CD Tools
Customer Advocacy

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with AWS, Azure, or GCP. We want to see how your skills align with the role of a Technical Account Manager, so don’t be shy about showcasing relevant projects and achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how you can advocate for our clients. We love seeing genuine enthusiasm, so let your personality come through!

Showcase Your Technical Skills:Since this role involves hands-on technical services, make sure to mention your scripting and CI/CD tool experience. We’re looking for candidates who can hit the ground running, so highlight any relevant technical projects you've worked on.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!

How to prepare for a job interview at Datadog

Know Your Cloud Stuff

Make sure you brush up on your knowledge of AWS, Azure, and GCP. Be ready to discuss how you've used these platforms in past roles, as well as any specific projects where you’ve implemented solutions. This will show that you’re not just familiar with the tools but can also apply them effectively.

Showcase Your Scripting Skills

Since scripting is a key part of the role, prepare to talk about your experience with different scripting languages. Bring examples of scripts you've written or CI/CD pipelines you've set up. If possible, demonstrate your problem-solving skills by discussing challenges you faced and how you overcame them.

Customer Advocacy is Key

As a Technical Account Manager, you'll need to advocate for customers. Think of examples where you've successfully supported clients or improved their experience with a product. Highlight your communication skills and how you collaborate with teams to ensure customer satisfaction.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about Datadog’s culture, team dynamics, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.