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- Tasks: Advise clients on technical support and product adoption for cloud technologies.
- Company: Leading cloud monitoring company focused on customer success.
- Benefits: Generous benefits, hybrid work model, and opportunities for growth.
- Why this job: Make a real impact by helping clients maximise their use of innovative cloud products.
- Qualifications: Hands-on IT Operations experience and proficiency with AWS, Azure, or GCP.
The predicted salary is between 36000 - 60000 £ per year.
A leading cloud monitoring company is seeking a Technical Account Manager to ensure customer success by advising on technical support and product adoption. The role involves collaborating with various teams and fostering relationships with clients to maximize the use of the company's products.
Ideal candidates will have hands-on IT Operations experience and proficiency with cloud technologies like AWS, Azure, or GCP. Generous benefits and a hybrid work model are part of this opportunity.
Cloud Technical Account Manager – IT Ops & Customer Success employer: Datadog
Contact Detail:
Datadog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Technical Account Manager – IT Ops & Customer Success
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your cloud tech knowledge. Make sure you can discuss AWS, Azure, or GCP confidently, as these are key to the role.
✨Tip Number 3
Showcase your IT Ops experience during interviews. Share specific examples of how you've helped clients succeed with tech solutions in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Cloud Technical Account Manager – IT Ops & Customer Success
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on IT Operations experience and any cloud technologies you've worked with, like AWS, Azure, or GCP. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how you can help our clients maximise their use of our products. Keep it engaging and personal – we love a bit of personality!
Showcase Your Collaboration Skills: Since this role involves working with various teams, make sure to mention any experiences where you’ve successfully collaborated with others. We’re looking for team players who can build strong relationships, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Datadog
✨Know Your Cloud Tech
Make sure you brush up on your knowledge of cloud technologies like AWS, Azure, and GCP. Be ready to discuss your hands-on experience with these platforms and how you've used them in IT operations. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Showcase Customer Success Stories
Prepare a couple of examples where you’ve successfully advised clients or improved their product adoption. Highlight specific challenges you faced and how you overcame them. This will demonstrate your ability to foster relationships and ensure customer success, which is key for this role.
✨Collaboration is Key
Since the role involves working with various teams, think of instances where you collaborated effectively with others. Be ready to share how you communicated and coordinated with different departments to achieve a common goal. This will illustrate your teamwork skills and adaptability.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s products and their approach to customer success. This shows your genuine interest in the role and helps you understand how you can contribute. It’s also a great way to engage with the interviewers and leave a lasting impression.
