Senior Event Operations Executive in London

About DCD

The world depends on digital infrastructure. We empower the people who invest, plan, design, build, and operate it to make better decisions in a fast moving and complex environment. To achieve this, we collaborate with and connect the most important stakeholders in the global technology and services supply chain, curating and creating always-on content, learning and events that support the mission-critical workforce. We have been publishing content, L&D programs and running events exclusively for the data center industry since 1998. As such, we are a trusted source of information for industry insiders across the world.

About the opportunity:

Reporting to the Event Operations Manager, the Event Operations Executive is a hands-on role supporting the planning, coordination, and delivery of DCD’s live events across LATAM, with a strong focus on sponsor care and support. The role is responsible for managing sponsor operations and event logistics, delivering a high-quality sponsorship experience before, during, and after each event.

Key responsibilities:

• Support the Event Operations Manager in the planning, coordination, and onsite delivery of DCD events across the portfolio, acting as a senior operational lead for defined workstreams.
• Take ownership of assigned operational areas, ensuring delivery against agreed timelines, budgets, quality standards, and sponsor expectations.
• Build, negotiate with, and maintain strong working relationships with suppliers and contractors, including logistics, furniture, catering, signage, AV, venues, and temporary staffing partners.
• Oversee event logistics end-to-end, from pre-show planning and supplier coordination through onsite delivery and post-event breakdown.
• Lead the full signage and branding process (print and digital), including timelines, artwork submission, signage schedules, mapping, approvals, and supplier coordination.
• Deliver networking events, sponsored functions, and senior-level hospitality (including VIP receptions and hosted dinners) from initial brief through to onsite execution.
• Coordinate floor plan development, including redraws, updates, venue approvals, and liaison with general contractors, suppliers, and exhibitors.
• Work closely with sales, marketing, and Event Operations Executives to track sponsorship inventory, support sponsor journeys, and coordinate partner communications and deliverables.
• Prepare, maintain, and distribute key event documentation, including sponsor manuals, venue documents, onsite briefings, staff schedules, daily diaries, exhibitor lists, floor plans, and operational packs.
• Provide operational administration, including raising purchase orders, arranging meetings, preparing agendas and minutes, coordinating equipment transport, managing pre-show mailings, and maintaining accurate event files and archives.
• Source, order, and oversee onsite services and resources, including AV, office equipment, catering, staff supplies, and operational stock.
• Coordinate and supervise temporary staff both pre-event and onsite, including schedules, briefings, and delivery.
• Run the onsite organisers’ office, acting as a senior onsite escalation point and supporting smooth day-to-day event delivery.
• Identify risks, issues, and opportunities for improvement, completing post-event reporting to capture learnings and support continuous improvement.

What you will bring:

• Proven experience in event operations, ideally within exhibitions, confex-style events, or large-scale conferences (typically 1–2 years in a similar role).
• Strong organisational, administrative, and prioritisation skills, with excellent attention to detail.
• Ability to manage multiple workstreams, work to tight deadlines, and remain calm and professional under pressure during live events.
• Pragmatic and solutions-focused, with strong problem-solving skills and the ability to think creatively when challenges arise.
• Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach.
• Confident team player, comfortable working across departments and with senior internal and external stakeholders.
• Self-motivated, accountable, and able to work independently while contributing positively to team delivery.
• Experience working with budgets, suppliers, and operational documentation, including floor plans and stand drawings.
• Flexible and adaptable, with a willingness to adjust working hours during peak delivery periods.

Special Requirements:

• Willingness and ability to travel domestically and internationally to support DCD events, including Europe, Bali, Dubai, India, and the United States.
• Flexibility to work outside standard office hours, including evenings and weekends, in line with event schedules and time zones.
• Attendance at events is a mandatory requirement due to the onsite nature of the role.

Our Values:

At DCD, our values define how we work together and make decisions. They shape how we support one another and interact with our customers every day. We live by the I ACT values - because how we show up matters.

• Impact: We take accountability for our actions and their effect on others and the business.
• Authenticity: We act with integrity, respect, and honesty.
• Commitment: We’re customer-focused, proactive, and passionate about what we do.
• Togetherness: We value meritocracy and inclusivity, ensuring every voice is heard.

What we offer:

• Hybrid working scheme.
• 25 days holiday entitlement, long service leave, and a celebration day off.
• Paid sick leave, life assurance, and income protection.
• Access to a health cash-back plan, health and wellbeing service, and EAP.
• Enhanced employer pension contribution and parental leave options.
• Flexible Friday finishes during the summer.
• Fresh fruit and snacks in the office.
• Cycle to work scheme.
• Regular socials and celebrations.
• Opportunity for worldwide travel.
• Wellness allowance.
• Recognition rewards.
• Regular 'discover' outings.

Equal opportunity employer: We are proud to be an equal opportunity employer and we encourage applications from everyone.