At a Glance
- Tasks: Lead a high-performing engineering team and oversee delivery quality for complex network solutions.
- Company: Leading network consultancy and managed services provider with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a fast-paced, customer-focused environment that values accountability and technical excellence.
- Why this job: Make a real impact by shaping technical direction and mentoring future leaders in networking.
- Qualifications: Cisco certified (CCNP or CCIE) with strong leadership and enterprise networking experience.
The predicted salary is between 48000 - 72000 £ per year.
We are looking to recruit a Head of Network Professional Services for a leading network consultancy and managed services provider. This is a key leadership role with responsibility for setting technical direction, overseeing delivery quality, and leading a high-performing Professional Services engineering function. The role plays a critical part in ensuring complex customer solutions are designed, delivered, and transitioned to support to the highest possible standards.
The successful candidate will combine strong technical credibility with the ability to lead, mentor, and scale an engineering team in a fast-paced, customer-focused environment.
Key Responsibilities- Define and execute the Professional Services engineering strategy, aligned to customer needs and business growth
- Own technical standards, solution design quality, and delivery governance across all projects
- Ensure projects are delivered on time, within scope, and to agreed technical and security standards
- Act as the senior technical escalation point for complex customer issues
- Build, lead, and develop a multi-skilled engineering team, fostering a culture of accountability and technical excellence
- Oversee skills development, training plans, and performance management
- Drive continuous improvement in tools, processes, and delivery methodologies
- Work closely with Pre-Sales to translate customer requirements into robust, commercially viable solutions
- Partner with Support teams to ensure smooth handover, documentation, and long-term service stability
- Act as a senior technical advisor in customer engagements, design workshops, and solution demonstrations
- Significant experience in a senior technical leadership role within a network consultancy, MSP, or systems integrator
- Strong hands-on background in enterprise networking technologies (routing, switching, wireless, security, UC)
- Cisco certified to CCNP level or higher
- Proven experience leading and developing engineering teams
- Strong understanding of networking best practice, performance, reliability, and security
- Excellent communication skills with the ability to engage confidently with customers and senior stakeholders
- Strong organisational, people management, and delivery skills
Head of Network Professional Services in Worcester employer: DataCareers
Join a dynamic and innovative company that excels in heavy transport and installation solutions, where your role as a Project Engineer will be pivotal in shaping technical engineering solutions for diverse client projects. With a strong emphasis on safety, collaboration, and professional growth, you will thrive in a supportive work culture that values your contributions and encourages continuous learning. Located in a vibrant area, the company offers unique advantages such as access to cutting-edge technology and a commitment to employee well-being, making it an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Network Professional Services in Worcester
✨Tip Number 1
Network with industry professionals! Attend events, webinars, or local meetups related to network consultancy and managed services. This is a great way to make connections that could lead to job opportunities.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can highlight your projects, certifications, and achievements. This will help you stand out when you’re networking or in interviews.
✨Tip Number 3
Prepare for interviews by practising common questions related to technical leadership and project delivery. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! We have a range of roles that might suit your skills, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Head of Network Professional Services in Worcester
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Cisco certifications and any relevant experience in network consultancy. We want to see how your skills align with the role, so don’t hold back!
Tailor Your Application:Customise your CV and cover letter to reflect the key responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at DataCareers
✨Know Your Tech Inside Out
Make sure you brush up on your Cisco certifications, especially CCNP or CCIE. Be ready to discuss your hands-on experience with enterprise networking technologies like routing, switching, and security. This will show that you have the technical credibility needed for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and developed engineering teams in the past. Highlight your ability to foster a culture of accountability and technical excellence. This is crucial as the role requires strong leadership in a fast-paced environment.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss complex customer issues you've resolved in previous roles. Share specific examples where you acted as a senior technical escalation point and how you ensured projects were delivered on time and to high standards.
✨Engage with Stakeholders
Practice your communication skills, especially when it comes to engaging with customers and senior stakeholders. Prepare to discuss how you've translated customer requirements into viable solutions and how you’ve partnered with support teams for smooth project transitions.
