At a Glance
- Tasks: Lead and innovate B2B SaaS customer support operations while managing remote teams.
- Company: Join DataCareers, a forward-thinking tech company focused on excellence.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Weekly travel to Oslo office for team collaboration and strategy sessions.
- Why this job: Make a real impact by enhancing customer experiences in a dynamic tech environment.
- Qualifications: Proven leadership in customer support and experience in tech environments required.
The predicted salary is between 60000 - 80000 £ per year.
Data Careers is seeking a Head of Customer Support to lead their B2B Saa S customer support operation.
This role involves driving excellence in service, designing support models, and managing teams across multiple locations.
Ideal candidates will have extensive experience in customer support leadership within technology environments and a proven track record of improving operational performance.
This position is remote, requiring travel to the Oslo office once a week.
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We think you need these skills to ace Remote Head of B2B SaaS Customer Support in London
Customer Support Leadership
B2B SaaS Experience
Operational Performance Improvement
Support Model Design
Team Management
Remote Team Coordination
Technology Environment Familiarity
