At a Glance
- Tasks: Lead a global customer support team and define top-notch service standards.
- Company: Join DataCareers, a dynamic B2B SaaS leader with a global reach.
- Benefits: Enjoy remote work flexibility, competitive salary, and travel opportunities.
- Other info: Opportunity for career growth in a fast-paced tech environment.
- Why this job: Make a real difference in customer experience while leading a passionate team.
- Qualifications: Proven SaaS support experience and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
DataCareers is seeking a Head of Customer Support to lead a growing global B2B SaaS customer support operation. This permanent remote position involves travel to Oslo once a week.
The ideal candidate will define excellent customer support, manage performance metrics, and develop a proactive support team across various locations. Experience in SaaS or technology support, along with strong leadership and stakeholder management skills, are essential for this role.
Head of Customer Support - Remote B2B SaaS Leader employer: DataCareers
DataCareers is an exceptional employer that prioritises employee growth and development within a dynamic remote work environment. With a strong focus on collaboration and innovation, team members enjoy the flexibility of remote work while also having the opportunity to connect in person during weekly travels to Oslo. The company fosters a supportive culture that values leadership and encourages proactive problem-solving, making it an ideal place for those looking to make a meaningful impact in the B2B SaaS industry.
