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- Tasks: Support high-profile projects by managing customer communications and databases.
- Company: Join a dynamic team at DataCareers, focused on global events.
- Benefits: Enjoy a flexible work environment with potential for contract extension.
- Why this job: Perfect for detail-oriented individuals eager to grow in a fast-paced setting.
- Qualifications: Experience in customer service or admin roles; strong communication and organisational skills required.
- Other info: This is a 6-month fixed-term contract with opportunities for travel.
The predicted salary is between 24000 - 36000 £ per year.
This range is provided by DataCareers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Customer Support Executive
6 Month Fixed Term Contract
Location: Milton Keynes
Are you an organised, detail-focused professional with an interest in global events? We are looking to recruit a Customer Support Executive to join a dynamic team supporting high-profile projects and client-facing activities.
This role is ideal for someone with strong administrative and online customer service experience, comfortable managing communications, databases, and operational processes in a fast-paced environment.
This is an initial 6 month fixed term contract with the possibility of the role being extended.
Key Responsibilities:
- Manage customer/delegate communications across multiple projects, ensuring accuracy, professionalism, and timeliness.
- Maintain and update databases, registration platforms, or internal systems, producing reports and insights as required.
- Coordinate with project teams and third-party suppliers to ensure smooth delivery of services.
- Provide high-quality customer support, addressing queries and resolving issues promptly.
- Assist with project documentation, reporting, and process improvement initiatives.
- Contribute to a culture of continuous improvement and share lessons learned with colleagues.
- Undertake travel when necessary to support on-site project delivery.
Skills & Experience:
- Proven experience in customer service, client services, or administrative roles.
- Strong communication skills, both written and verbal.
- Excellent attention to detail and organisational skills.
- Comfortable managing and interrogating data, with good Excel and digital literacy.
- Ability to prioritise tasks and manage a busy workload effectively.
- Interest in supporting projects or experiences in a dynamic, fast-paced environment.
- Experience with online platforms or digital tools is desirable but not essential.
Senioriry level
- Entry level
Employment type
- Contract
Job function
- Other
Industries
- Professional Services
#J-18808-Ljbffr
Customer Support Executive employer: DataCareers
Contact Detail:
DataCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Executive
✨Tip Number 1
Familiarise yourself with the latest trends in customer support and global events. This will not only help you understand the context of the role but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills by engaging in mock customer service scenarios. This will prepare you for the types of queries you might face and demonstrate your problem-solving abilities to potential employers.
✨Tip Number 3
Get comfortable with data management tools, especially Excel. Brush up on your skills by creating sample reports or managing mock databases to showcase your proficiency during the interview process.
✨Tip Number 4
Network with professionals in the customer support field. Attend relevant events or join online forums to gain insights and potentially get referrals that could lead to job opportunities at StudySmarter.
We think you need these skills to ace Customer Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Use specific examples that demonstrate your attention to detail and organisational skills, as these are key for the Customer Support Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer support and your ability to manage communications effectively. Mention any experience you have with databases or project coordination, as this will resonate with the role's responsibilities.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and digital literacy. If you have experience with Excel or online platforms, be sure to mention it, as these skills are desirable for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for a Customer Support Executive.
How to prepare for a job interview at DataCareers
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service roles. Be prepared to discuss specific examples where you successfully resolved customer issues or improved their experience.
✨Demonstrate Attention to Detail
Since the role requires strong organisational skills, be ready to provide examples of how you've managed databases or maintained accuracy in your work. Mention any tools or methods you use to ensure precision.
✨Communicate Clearly and Professionally
Practice articulating your thoughts clearly, as strong communication skills are essential for this position. During the interview, maintain a professional tone and be concise in your responses.
✨Express Your Interest in Continuous Improvement
Discuss your enthusiasm for contributing to a culture of continuous improvement. Share any experiences where you identified areas for enhancement and how you implemented changes effectively.
