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- Tasks: Support client projects, manage communications, and maintain program data.
- Company: Join a top-tier business known for exceptional customer experiences and a stellar client list.
- Benefits: Enjoy a competitive salary and the chance to grow in a dynamic environment.
- Why this job: Be part of a passionate team delivering outstanding service and making a real impact.
- Qualifications: Up to 2 years of experience in a similar role with strong organizational skills.
- Other info: Ideal for those near Milton Keynes, Bedford, or Northampton.
The predicted salary is between 28800 - 42000 £ per year.
Client Account Executive
Permanent/Full time
Location: Milton Keynes Area
Salary: Competitive
I am looking for someone passionate about delivering top notch customer service, wanting to work within a busy and growing business with up to 2 years professional experience.
This business is at the top of their game when it comes to providing excellent customer experiences, whether it be through their Events or Reward Programmes or Channel Incentives and boast a huge and very impressive client list.
This role requires you to play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers.
Key Purpose & Responsibilities:
- Manage programme inboxes.
- To support and deliver communication plans either by developing the plan, copy writing the communications, proofreading, editing and sending the communication via email and text.
- To surpass both internal and external customer expectations.
- To take overall responsibility for the management of programme data.
- Responsible for maintenance of the database(s).
- Assist in the creation of design briefs.
- Responsible for the management of website content for the programme through a CMS.
Key Skills:
- Excellent attention to detail.
- Strong sense of urgency.
- Driven to exceed expectations.
- Excellent relationship builder.
- Good organisational skills.
This role would suit someone coming from either an agency or client-side background from a similar role having has experience interacting and managing client expectations.
This role is commutable from Milton Keynes, Bedford, Northampton, Newport Pagnell and Buckingham.
Client Account Executive employer: DataCareers
Contact Detail:
DataCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Executive
✨Tip Number 1
Familiarize yourself with the company's client list and their services. Understanding their key clients and the types of projects they handle will help you speak confidently about how you can contribute to their success during the interview.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've exceeded customer expectations or managed client relationships effectively, as this is crucial for the Client Account Executive position.
✨Tip Number 3
Demonstrate your organizational skills by preparing a mock communication plan or project outline relevant to the role. This will showcase your proactive approach and ability to manage multiple tasks efficiently.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Client Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and project management. Emphasize any roles where you managed client expectations or worked with internal and external teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering excellent customer experiences. Mention specific examples from your past roles that demonstrate your attention to detail and ability to exceed expectations.
Showcase Your Skills: Clearly outline your skills in communication, organization, and relationship building. Use bullet points to make it easy for the hiring team to see how you meet their key requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no typos or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at DataCareers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering top-notch customer service. Share specific examples from your past experiences where you went above and beyond to meet client needs.
✨Demonstrate Attention to Detail
Since this role requires excellent attention to detail, prepare to discuss how you ensure accuracy in your work. Bring up instances where your meticulousness made a difference in project outcomes.
✨Highlight Your Organizational Skills
Be ready to talk about how you manage multiple tasks and projects simultaneously. Provide examples of tools or methods you use to stay organized and meet deadlines.
✨Prepare for Client Interaction Scenarios
Think of potential scenarios involving client interactions and how you would handle them. This will showcase your ability to build relationships and manage expectations effectively.
