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- Tasks: Lead change activities for a major transformation programme, ensuring smooth adoption of new processes.
- Company: Join a leading public sector organisation focused on innovative service delivery and internal operations.
- Benefits: Enjoy a competitive salary, hybrid work options, and an impressive 28% pension contribution.
- Why this job: Be part of a critical transformation phase, making a real impact on how services are delivered.
- Qualifications: Experience in managing business change, strong communication skills, and a relevant qualification preferred.
- Other info: Opportunity to grow within a supportive environment and work with diverse teams.
The predicted salary is between 40000 - 42500 £ per year.
A leading public sector organisation is looking for an experienced Business Change Manager to support a high-profile transformation programme aimed at redesigning how the organisation delivers its services and operates internally.
About the Role
This is a key opportunity to join a major transformation programme during a critical phase of delivery. The organisation is undergoing significant change, including the re-procurement of its outsourced business services, and is now focused on implementing new, more efficient ways of working. As a Business Change Manager, you will work across multiple business areas to support change activities, ensuring stakeholders are engaged and that teams are ready to adopt and embed new processes and tools. You will play a vital role in bridging the gap between programme delivery teams and business users, helping to manage change across the full lifecycle - from early-stage planning through to post-implementation support.
Key Responsibilities
- Lead and manage business change activities to support the successful implementation of transformation projects.
- Develop and deliver stakeholder engagement plans to ensure effective communication and buy-in.
- Conduct change impact assessments and support business readiness planning across affected teams.
- Work alongside Project Managers, Business Analysts, and internal stakeholders to map existing processes, identify gaps, and ensure alignment with new ways of working.
- Contribute to internal communications and support business engagement during key releases and change events.
- Support training and knowledge transfer to ensure successful adoption of new systems and processes.
- Apply structured change methodologies such as Prosci (ADKAR) and work within the MSP framework for programme management.
Essential Experience
- Demonstrable experience managing business change in complex programme environments, ideally within the public sector or financial services.
- Strong track record of engaging and influencing stakeholders at all levels.
- Experience creating and delivering change impact assessments and business readiness plans.
- Experience supporting communications during technology or business process change (e.g. M365 rollouts).
- Experience working across multiple projects or programmes simultaneously.
Skills and Qualifications
- Excellent communication skills, with the ability to adapt messages to different audiences and deliver through various channels (e.g. intranet, briefings, written materials).
- Confident in facilitating workshops and stakeholder meetings.
- Proficient in Microsoft Office applications and comfortable reviewing and interpreting data.
- Familiarity with continuous improvement methodologies such as Lean or Six Sigma is desirable.
- In-depth understanding of project governance and structured change processes.
- A recognised qualification in Business Change Management (e.g. APMG Practitioner). Candidates with a foundation qualification will be considered, provided they are willing to progress to practitioner level within 12 months.
Key Attributes
- Collaborative and adaptable, with a focus on building relationships and working across teams.
- Proactive and organised, able to manage multiple priorities and change activities at once.
- Committed to delivering high-quality outcomes and driving meaningful improvements to business performance.
Business Change Manager employer: DataCareers
Contact Detail:
DataCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Manager
✨Tip Number 1
Familiarise yourself with the specific change methodologies mentioned in the job description, such as Prosci (ADKAR) and MSP. Understanding these frameworks will not only help you during the interview but also demonstrate your commitment to structured change management.
✨Tip Number 2
Network with professionals in the public sector or financial services who have experience in business change management. Engaging with them can provide valuable insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully managed change in complex environments. Highlighting your ability to engage stakeholders and deliver effective communication will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest trends and best practices in business change management. Being knowledgeable about current tools and techniques will show that you're proactive and ready to contribute to the organisation's transformation programme.
We think you need these skills to ace Business Change Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing business change, particularly in complex programme environments. Use specific examples that demonstrate your ability to engage stakeholders and deliver successful transformation projects.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying for the Business Change Manager role. Emphasise your experience with change impact assessments and stakeholder engagement, and how these skills will contribute to the organisation's transformation programme.
Showcase Relevant Skills: In your application, highlight your communication skills and experience with structured change methodologies like Prosci (ADKAR) or MSP. Mention any familiarity with continuous improvement methodologies such as Lean or Six Sigma, as these are desirable for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Business Change Manager.
How to prepare for a job interview at DataCareers
✨Showcase Your Change Management Experience
Be prepared to discuss specific examples of how you've successfully managed business change in complex environments. Highlight your experience with methodologies like Prosci and MSP, as well as any relevant projects you've led.
✨Engage with Stakeholder Communication
Demonstrate your ability to engage and influence stakeholders at all levels. Prepare to share how you've developed and delivered stakeholder engagement plans in the past, ensuring effective communication and buy-in.
✨Discuss Your Analytical Skills
Since the role involves conducting change impact assessments, be ready to talk about your analytical skills. Share examples of how you've mapped existing processes, identified gaps, and ensured alignment with new ways of working.
✨Emphasise Your Collaborative Approach
The organisation values collaboration, so highlight your ability to work across teams. Discuss how you've facilitated workshops and meetings, and how you build relationships to drive successful change initiatives.
