At a Glance
- Tasks: Provide essential admin support in a fast-paced legal environment.
- Company: Join a leading regional legal practice with a stellar reputation.
- Benefits: Gain valuable experience and develop your skills in a supportive team.
- Other info: Immediate start for a 2-3 month temp contract in Leamington Spa.
- Why this job: Make a difference by delivering top-notch customer service every day.
- Qualifications: Previous admin experience and strong communication skills are a must.
Administration Assistant
Leamington Spa
2-3 Month Temp Contract (Immediate Start)
Our client, a leading regional Legal practice, are currently recruiting for an Administration Assistant to join their Debt Recovery Department in Leamington Spa. You will be part of a fast-paced team which has an unrivalled reputation for client focused hard work and successes.
The role of Administration Assistant is to provide administrative support services to the Debt Recovery department both verbally and in writing, dealing with a variety of administration tasks in a professional and efficient way, ensuring premium customer service is delivered at all times within agreed timescales.
Who are we looking for?
We are looking for an enthusiastic and professional individual, who will be able to work in a fast-paced fluid environment; we are specifically looking for someone with:
- Previous administration experience
- Excellent communication skills at all levels, both written and verbal
- Ability to liaise professionally both internally and externally via telephone, email, face to face or letter
- Experience of investigating queries
- Excellent organisation and time management skills
- Able to prioritise a workload and work well under pressure
- Flexible and proactive
- Good attention to detail and task driven
- Good computer literacy
Key duties and responsibilities:
- Dealing with a variety of administrative tasks such as letters/faxes/emails from customers, third parties and debt management companies
- Assess and resolve administrative enquiries or requests primarily in writing by electronic channels, ensuring that the customer requests/enquires are resolved at the first point of contact unless specialist knowledge or investigation is needed
- Accurately maintaining company systems, ensuring actions taken relating to any customer enquiry are logged and followed up within agreed SLA\'s
- Opening daily post and distribute post to Collections and Litigation teams
- Ensuring that every customer receives a positive customer experience on every contact
- Accountable for using sound judgement and taking decisions within established procedures
How to apply
Please click on \'Apply\' and submit your CV.
Administration Assistant in High Wycombe employer: DataCareers
Join a leading regional legal practice in Leamington Spa as an Administration Assistant, where you will thrive in a dynamic and supportive work environment. With a strong focus on professional development and a commitment to delivering exceptional client service, this role offers the opportunity to enhance your administrative skills while being part of a team renowned for its dedication and success. Enjoy the benefits of working in a collaborative atmosphere that values flexibility, attention to detail, and proactive problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in High Wycombe
✨Tip Number 1
Get to know the company before your interview! Research their values, recent news, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent verbal and written communication, try role-playing common interview questions with a friend or family member. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experience where you successfully managed multiple tasks under pressure. This will demonstrate that you can thrive in a fast-paced environment like the one they’re offering.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Administration Assistant in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administration experience and excellent communication skills. We want to see how you can bring your unique flair to our fast-paced environment!
Showcase Your Organisation Skills:In your application, give examples of how you've managed your time and prioritised tasks in the past. We love seeing candidates who can juggle multiple responsibilities while keeping everything on track!
Be Professional Yet Personable:When writing your cover letter, strike a balance between professionalism and a friendly tone. We’re looking for someone who can communicate effectively with clients and colleagues alike, so let your personality shine through!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Debt Recovery Department.
How to prepare for a job interview at DataCareers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administration Assistant in a Debt Recovery Department. Familiarise yourself with common administrative tasks and the importance of customer service in this role. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples that highlight your verbal and written communication skills. Think of situations where you successfully resolved queries or liaised with clients. Practising these examples will help you articulate your experience clearly and confidently.
✨Demonstrate Your Organisation Skills
Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. You could mention specific tools or methods you use to stay organised, such as to-do lists or digital calendars. This will show that you can handle the demands of the role effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and attention to detail. Think about past experiences where you had to investigate queries or manage multiple tasks under pressure. Practising your responses will help you feel more prepared and confident during the interview.
