At a Glance
- Tasks: Provide essential admin support in a fast-paced legal environment.
- Company: Join a leading regional legal practice with a stellar reputation.
- Benefits: Gain valuable experience and develop your skills in a supportive team.
- Other info: Immediate start for a 2-3 month temp contract in Leamington Spa.
- Why this job: Make a difference by delivering top-notch customer service every day.
- Qualifications: Previous admin experience and strong communication skills are a must.
Administration Assistant
Leamington Spa
2-3 Month Temp Contract (Immediate Start)
Our client, a leading regional Legal practice, are currently recruiting for an Administration Assistant to join their Debt Recovery Department in Leamington Spa. You will be part of a fast-paced team which has an unrivalled reputation for client focused hard work and successes.
The role of Administration Assistant is to provide administrative support services to the Debt Recovery department both verbally and in writing, dealing with a variety of administration tasks in a professional and efficient way, ensuring premium customer service is delivered at all times within agreed timescales.
Who are we looking for?
We are looking for an enthusiastic and professional individual, who will be able to work in a fast-paced fluid environment; we are specifically looking for someone with:
- Previous administration experience
- Excellent communication skills at all levels, both written and verbal
- Ability to liaise professionally both internally and externally via telephone, email, face to face or letter
- Experience of investigating queries
- Excellent organisation and time management skills
- Able to prioritise a workload and work well under pressure
- Flexible and proactive
- Good attention to detail and task driven
- Good computer literacy
Key duties and responsibilities:
- Dealing with a variety of administrative tasks such as letters/faxes/emails from customers, third parties and debt management companies
- Assess and resolve administrative enquiries or requests primarily in writing by electronic channels, ensuring that the customer requests/enquires are resolved at the first point of contact unless specialist knowledge or investigation is needed
- Accurately maintaining company systems, ensuring actions taken relating to any customer enquiry are logged and followed up within agreed SLA\'s
- Opening daily post and distribute post to Collections and Litigation teams
- Ensuring that every customer receives a positive customer experience on every contact
- Accountable for using sound judgement and taking decisions within established procedures
How to apply
Please click on \'Apply\' and submit your CV.
Administration Assistant in Worcester employer: DataCareers
Join a leading regional Legal practice in Leamington Spa as an Administration Assistant, where you will thrive in a dynamic and supportive work environment. With a strong focus on professional development and a commitment to delivering exceptional client service, this role offers the opportunity to enhance your administrative skills while being part of a team renowned for its dedication and success. Enjoy the benefits of working in a collaborative atmosphere that values flexibility, attention to detail, and proactive problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Worcester
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if the office vibe is casual, it's better to be slightly overdressed than underdressed. It shows that you take the opportunity seriously and respect the company's environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Administration Assistant in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administration experience and excellent communication skills. We want to see how you can bring your unique flair to our fast-paced environment!
Showcase Your Organisation Skills:In your application, give examples of how you've managed your time and prioritised tasks in the past. We love seeing candidates who can juggle multiple responsibilities while keeping everything on track!
Be Professional Yet Personable:When writing your cover letter, strike a balance between professionalism and a friendly tone. We appreciate candidates who can communicate effectively and create a positive customer experience.
Apply Through Our Website:Don’t forget to click on 'Apply' and submit your CV through our website. It’s the best way for us to receive your application and get the ball rolling on your potential new role with us!
How to prepare for a job interview at DataCareers
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administration Assistant in a Debt Recovery Department. Familiarise yourself with common administrative tasks and the importance of customer service in this context. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you resolved queries or dealt with difficult situations. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisation Skills
Be ready to discuss how you manage your time and prioritise tasks. You might be asked about specific tools or methods you use to stay organised. Consider bringing a simple example of a time when your organisational skills made a difference in your work, especially in a fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company culture. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you. Questions about how the team handles high-pressure situations can also demonstrate your understanding of the job's demands.
