At a Glance
- Tasks: Lead and inspire a diverse team of Delivery Solution Architects to ensure customer success.
- Company: Join Databricks, a leader in big data solutions with a commitment to diversity.
- Benefits: Comprehensive benefits, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and collaboration.
- Why this job: Make a real impact by shaping delivery strategies for major customers.
- Qualifications: 7+ years in customer-facing roles and experience leading technical teams.
The predicted salary is between 70000 - 90000 € per year.
As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre‑Sales, Professional Services and Partners teams across the UK to shape the post‑sales delivery strategy for our major customers and will report to the UK SSA & DSA leader.
Your Role Will Have 3 Main Pillars:
- People: Hire, coach and support a diverse team able to ensure our customers’ success in their roadmap delivery.
- Business: You will contribute to the region's growth by positioning your team’s services with our customers and generating a continuous pipeline of DSA subscriptions.
- Leadership: You will be the technical sponsor and thought leader for a number of selected customers. You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers.
The Impact You Will Have:
- Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring).
- Assign accounts and distribute work across individuals for optimal customer coverage and team balance.
- Inspire the team to be customer‑obsessed by understanding customer goals, their use cases, and Databricks technology.
- Partner with Sales, pre‑sales and professional services teams to accelerate the growth of customers.
- Work with teams to reduce customer risk and help your team with escalations.
- Lead team activities to monitor customer progress and forecast growth.
- Provide input to grow and improve internal processes and customer success service offerings.
- Promote cross‑functional programs, plans, and documentation.
What We Look For:
- 7+ years of experience in a customer‑facing role.
- Experience leading a team of pre‑ or post‑sale consultants/solution architects, technical account managers or customer success engineers.
- Experience in organisational and financial planning (e.g. revenue forecast) on a team/department level.
- Conversant with business issues our customers face today, and likely big data use cases in different industries.
Benefits: At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees.
Our Commitment to Diversity and Inclusion: At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards.
Compliance: If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Manager, Delivery Solutions Architects employer: Databricks
At Databricks, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through comprehensive training programs and diverse career advancement opportunities, ensuring that our team members thrive both personally and professionally. With a strong focus on diversity and inclusion, we create an environment where every voice is valued, making Databricks not just a workplace, but a community dedicated to customer success and technological excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Delivery Solutions Architects
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can help them achieve their goals, especially in customer success and team leadership.
✨Tip Number 3
Showcase your experience with real-life examples. When discussing your past roles, highlight how you’ve led teams and contributed to business growth – it’s all about demonstrating your impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Manager, Delivery Solutions Architects
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Delivery Solutions Architect Manager role. Highlight your leadership experience and any relevant customer-facing roles to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect candidate. Don’t forget to mention your understanding of big data use cases!
Showcase Your Team Leadership Skills:Since this role involves managing a diverse team, be sure to include examples of how you've successfully led teams in the past. We want to see your coaching and support strategies in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Databricks
✨Know Your Team Dynamics
Before the interview, take some time to understand the dynamics of a successful team. Be ready to discuss how you would hire, coach, and support a diverse group of Delivery Solution Architects. Think about specific examples from your past experience that demonstrate your leadership style and how it aligns with fostering a customer-obsessed culture.
✨Understand Customer Needs
Make sure you’re well-versed in the common challenges customers face today, especially regarding big data use cases. Prepare to share insights on how you can help customers achieve their goals using Databricks technology. This shows that you’re not just a manager but a thought leader who understands the business landscape.
✨Showcase Your Business Acumen
Since this role involves contributing to regional growth, be prepared to discuss your experience with organisational and financial planning. Bring examples of how you've forecasted revenue or managed budgets in previous roles. This will highlight your ability to drive business value through effective team management.
✨Prepare for Cross-Functional Collaboration
Collaboration is key in this role, so think about how you’ve partnered with sales, pre-sales, and professional services teams in the past. Be ready to discuss specific strategies you used to accelerate customer growth and how you handled any challenges that arose during these collaborations.
