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- Tasks: Drive customer success through tailored training programs and impactful learning experiences.
- Company: Join Databricks, a leading data and AI company transforming industries worldwide.
- Benefits: Comprehensive benefits, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact by empowering customers on their data and AI journeys.
- Qualifications: Experience in learning solutions, program management, and strong communication skills.
- Other info: Dynamic role with excellent career advancement opportunities in a global tech leader.
The predicted salary is between 36000 - 60000 £ per year.
At Databricks, we’re on a mission to help data and AI teams solve the world’s toughest problems and that starts with empowering our customers. The Customer Enablement team drives this mission forward by helping enterprise organizations develop the skills they need to accelerate adoption, transformation, and measurable business outcomes. As a Staff Customer Enablement Program Specialist, you’ll own the commercial success of Databricks’ training and enablement portfolio across the EMEA Northern and Benelux region. This is a highly visible, customer-facing role where your ability to connect learning solutions with business outcomes will directly influence customer retention, expansion, and top-line growth.
You’ll work closely with account executives, engagement managers, and solution architects to position Databricks training and certification programs as a strategic investment in each customer’s data and AI journey. From diagnosing skill gaps to building tailored enablement roadmaps, you’ll ensure our customers have the knowledge and confidence to realize the full value of their Databricks platform.
The impact you will have:
- Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts in the EMEA Northern and Benelux region.
- Partner with sales and customer success teams to position learning as a key lever of customer adoption, renewal, and expansion.
- Translate customer goals into tailored enablement programs that accelerate transformation and ROI.
- Lead the end-to-end lifecycle of customer training programs—from discovery and design through execution and post-program analysis.
- Conduct learning diagnostics to identify skill gaps and adoption blockers, using data to design impactful training strategies.
- Deliver high-quality, blended learning experiences (virtual, classroom, and on-demand) that achieve measurable customer outcomes.
- Track and report on enablement success metrics, including adoption, renewal influence, and revenue impact.
- Mentor colleagues across the Learning & Enablement organization, sharing best practices and driving excellence in customer engagement.
What we look for:
- Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in the software or cloud technology space.
- Deep understanding of the EMEA Northern and Benelux enterprise landscape, industry verticals, and cultural nuances in driving customer engagement and training adoption.
- Strong background in program management, enablement strategy, and learning & development design.
- Demonstrated ability to influence executive stakeholders and gain buy-in for training as a critical lever of digital transformation and ROI.
- Excellent communication, relationship building, and consultative sales skills with fluency in English.
- Results-driven mindset with the ability to balance customer satisfaction and revenue goals.
Staff Enablement Program Management (Hiring Immediately) in London employer: Databricks
Contact Detail:
Databricks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staff Enablement Program Management (Hiring Immediately) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Databricks on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding Databricks' mission and values. Show how your skills align with their goals in customer enablement and training. We want to see that you're genuinely excited about making an impact!
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've successfully implemented learning solutions in the past. Use specific examples that highlight your program management and consultative sales skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Databricks team.
We think you need these skills to ace Staff Enablement Program Management (Hiring Immediately) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Staff Enablement Program Management role. Highlight your experience in program management and how it aligns with Databricks' mission to empower customers through learning solutions.
Showcase Your Impact: When detailing your past roles, focus on the measurable outcomes you achieved. Use specific examples of how your training programs drove customer adoption and business results, as this will resonate well with our goals at Databricks.
Be Authentic: Let your personality shine through in your application. We value genuine communication, so don’t hesitate to share your passion for learning and development, and how you can contribute to our diverse and inclusive culture.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application is seen by the right people and gives you the best chance to stand out in the hiring process.
How to prepare for a job interview at Databricks
✨Know Your Stuff
Make sure you understand Databricks' mission and how the Customer Enablement team fits into it. Familiarise yourself with their training and enablement portfolio, especially in the EMEA Northern and Benelux regions. This will help you connect your experience to their goals during the interview.
✨Showcase Your Impact
Prepare specific examples of how you've driven customer success through learning solutions in previous roles. Highlight any measurable outcomes you've achieved, such as increased adoption rates or improved customer satisfaction. This will demonstrate your ability to influence business outcomes effectively.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to showcase your consultative skills.
✨Cultural Fit Matters
Databricks values diversity and inclusion, so be ready to discuss how you can contribute to a positive team culture. Share experiences that highlight your adaptability and understanding of different cultural nuances, especially in the context of the EMEA region. This will show that you’re not just a great candidate, but also a great teammate.