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- Tasks: Lead a diverse team of Delivery Solution Architects to drive customer success and growth.
- Company: Join a leading tech company focused on innovative data solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional development.
- Other info: Dynamic environment with a focus on career growth and cross-functional collaboration.
- Why this job: Make a real impact by shaping delivery strategies for major customers.
- Qualifications: 7+ years in customer-facing roles and experience leading teams.
The predicted salary is between 80000 - 100000 £ per year.
Location: London, UK
As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre-Sales, Professional Services and Partners teams across the UK to shape the post-sales delivery strategy for our major customers and will report to the UK SSA & DSA leader. DSAs collaborate with sales and engineering teams to drive our customers' adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across Databricks products. They are engaged at all organisational levels to drive adoption.
Your role will have 3 main pillars:
- People: Hire, coach and support a diverse team able to ensure our customers’ success in their roadmap delivery.
- Business: You will contribute to the region's growth by positioning your team’s services with our customers and generating a continuous pipeline of DSA subscriptions.
- Leadership: You will be the technical sponsor and thought leader for a number of selected customers.
You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers.
The impact you will have:
- Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring).
- Assign accounts and distribute work across individuals for optimal customer coverage and team balance.
- Inspire the team to be customer-obsessed by understanding customer goals, their use cases, and Databricks technology.
- Partner with Sales, pre-sales and professional services teams to accelerate the growth of customers.
- Work with teams to reduce customer risk and help your team with escalations.
- Lead team activities to monitor customer progress and forecast growth.
- Provide input to grow and improve internal processes and customer success service offerings.
- Promote cross-functional programs, plans, and documentation.
What we look for:
- 7+ years of experience in a customer-facing role.
- Experience leading a team of pre- or post-sale consultants/solution architects, technical account managers or customer success engineers.
- Experience in organisational and financial planning (e.g revenue forecast) on a team/department level.
- Conversant with business issues our customers face today, and likely big data use cases in different industries.
Manager, Delivery Solutions Architects in London employer: Databricks
Contact Detail:
Databricks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Delivery Solutions Architects in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience leading teams and driving customer success. Share specific examples of how you've helped clients maximise their ROI – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their products and how they help customers. This will not only show your interest but also help you tailor your answers to demonstrate how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can lead and inspire teams. Plus, applying directly gives you a better chance of being noticed by the hiring team.
We think you need these skills to ace Manager, Delivery Solutions Architects in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Delivery Solutions Architect Manager role. Highlight your leadership experience and any relevant technical expertise to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect candidate. Don’t forget to mention your customer-centric approach!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and drive customer success. Numbers and results speak volumes, so let us see the impact you've made!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at Databricks
✨Know Your Stuff
Make sure you’re well-versed in Databricks products and the big data landscape. Brush up on how these technologies can drive customer success and ROI. Being able to discuss specific use cases will show that you understand the challenges customers face.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in coaching and supporting diverse teams, as well as how you’ve inspired a customer-centric approach. This role is all about leadership, so make it clear you can motivate and guide others.
✨Understand the Business Side
Familiarise yourself with organisational and financial planning concepts. Be ready to discuss how you’ve contributed to revenue forecasts or growth strategies in previous roles. This will demonstrate your ability to align technical solutions with business objectives.
✨Collaborate and Communicate
Since this role involves working closely with various teams, be prepared to talk about your collaboration experiences. Share how you’ve partnered with sales, pre-sales, or professional services to drive customer success. Strong communication skills are key, so highlight your ability to engage at all organisational levels.