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- Tasks: Lead a diverse team of Delivery Solution Architects to drive customer success and growth.
- Company: Join a leading tech company focused on innovative data solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional development.
- Why this job: Make a real impact by shaping delivery strategies for major customers.
- Qualifications: 7+ years in customer-facing roles and experience leading technical teams.
- Other info: Dynamic environment with a focus on career growth and customer obsession.
The predicted salary is between 60000 - 84000 £ per year.
Location: London, UK
As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre-Sales, Professional Services and Partners teams across the UK to shape the post-sales delivery strategy for our major customers and will report to the UK SSA & DSA leader. DSAs collaborate with sales and engineering teams to drive our customers' adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across Databricks products. They are engaged at all organisational levels to drive adoption.
Your role will have 3 main pillars:
- People: Hire, coach and support a diverse team able to ensure our customers’ success in their roadmap delivery.
- Business: You will contribute to the region's growth by positioning your team’s services with our customers and generating a continuous pipeline of DSA subscriptions.
- Leadership: You will be the technical sponsor and thought leader for a number of selected customers.
You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers.
The impact you will have:
- Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring).
- Assign accounts and distribute work across individuals for optimal customer coverage and team balance.
- Inspire the team to be customer-obsessed by understanding customer goals, their use cases, and Databricks technology.
- Partner with Sales, pre-sales and professional services teams to accelerate the growth of customers.
- Work with teams to reduce customer risk and help your team with escalations.
- Lead team activities to monitor customer progress and forecast growth.
- Provide input to grow and improve internal processes and customer success service offerings.
- Promote cross-functional programs, plans, and documentation.
What we look for:
- 7+ years of experience in a customer-facing role.
- Experience leading a team of pre- or post-sale consultants/solution architects, technical account managers or customer success engineers.
- Experience in organisational and financial planning (e.g revenue forecast) on a team/department level.
- Conversant with business issues our customers face today, and likely big data use cases in different industries.
Delivery Solutions Architect Manager in London employer: Databricks
Contact Detail:
Databricks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Solutions Architect Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, don’t hold back. Share specific examples of how you’ve led teams or driven customer success in previous roles. Make it clear how you can bring value to their team.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you’d tackle challenges like managing diverse teams or driving growth. Practise your answers so you can sound confident and ready to take on the role of Delivery Solutions Architect Manager.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s make this happen together!
We think you need these skills to ace Delivery Solutions Architect Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Delivery Solutions Architect Manager role. Highlight your leadership experience and any relevant technical expertise to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect candidate. Don’t forget to mention your customer-facing experience!
Showcase Your Team Leadership Skills: Since this role involves managing a diverse team, be sure to highlight your experience in leading teams. Share specific examples of how you've inspired and supported your team to achieve their goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Databricks
✨Know Your Stuff
Make sure you’re well-versed in Databricks products and the big data landscape. Brush up on how these technologies can drive customer success and ROI. Being able to discuss specific use cases will show that you understand the challenges customers face.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your coaching and mentoring experiences, as well as how you’ve inspired a customer-centric culture. This role is all about managing a diverse team, so demonstrate your ability to motivate and guide others.
✨Understand the Business Side
Familiarise yourself with organisational and financial planning concepts. Be ready to discuss how you would contribute to revenue forecasts and pipeline generation. Showing that you can bridge the gap between technical expertise and business acumen will set you apart.
✨Engage with the Interviewers
Don’t just answer questions; engage in a dialogue. Ask insightful questions about their current challenges and how they envision the role contributing to their goals. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
