Solutions Architect (Data / Hybrid)

At Databricks, we are on a mission to empower our customers to solve the world\’s toughest data problems by utilising the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers\’ stakeholders, building executive relationships, orchestrating other focused/specialised teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. You will report directly to a DSA Manager within the Field Engineering organisation. Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the first contact for any technical issues or questions related to the production/go live status of agreed-upon use cases within an account, oftentimes serving multiple use cases within the largest and most complex organisations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Provide internal and external updates – KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression – to your Technical GM Extensive experience where you have been accountable for technical project/program delivery within the domain of Data and AI, and where you can contribute to technical debate and design choices with customers Experience in end-to-end project planning and building milestones for clients Data Engineering (DE), Business Intelligence/Data Warehousing (BI/DWH) and/or Data Science/Machine Learning (DS/ML/AI) Programming experience in Python / PySpark or SQL Understanding of solution architecture related to distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management, including account, stakeholder and resource management accountability Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Bachelor\’s degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. If access to export-controlled technology or source code is required for performance of job duties, it is within Employer\’s discretion whether to apply for a U.