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- Tasks: Lead a diverse team of Delivery Solution Architects to drive customer success and growth.
- Company: Join Databricks, a leader in big data solutions with a commitment to diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Dynamic hybrid role with excellent career growth potential.
- Why this job: Make a real impact by shaping delivery strategies for major customers.
- Qualifications: 7+ years in customer-facing roles and experience leading teams.
The predicted salary is between 80000 - 100000 ÂŁ per year.
As a Delivery Solutions Architect Manager, you will build and lead a team of Delivery Solution Architects (DSAs). You will work closely with the Sales, Pre‑Sales, Professional Services, and Partners teams across the UK to shape post‑sales delivery strategy for major customers and report to the UK SSA & DSA leader. DSAs collaborate with sales and engineering teams to drive customers’ adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across Databricks products.
The role has three main pillars:
- People: Hire, coach and support a diverse team to ensure customer success in their roadmap delivery.
- Business: Contribute to regional growth by positioning the team’s services with customers and generating a continuous pipeline of DSA subscriptions.
- Leadership: You will be the technical sponsor and thought leader for selected customers. You and your team will contribute to creating assets that build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers.
The impact you will have:
- Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring).
- Assign accounts and distribute work across individuals for optimal customer coverage and team balance.
- Inspire the team to be customer‑obsessed by understanding customer goals, their use cases, and Databricks technology.
- Partner with Sales, pre‑sales and professional services teams to accelerate the growth of customers.
- Work with teams to reduce customer risk and support escalations.
- Lead team activities to monitor customer progress and forecast growth.
- Provide input to grow and improve internal processes and customer success service offerings.
- Promote cross‑functional programs, plans, and documentation.
What we look for:
- 7+ years of experience in a customer‑facing role.
- Experience leading a team of pre‑ or post‑sale consultants, solution architects, technical account managers or customer success engineers.
- Experience in organisational and financial planning (e.g., revenue forecast) at a team/department level.
- Conversant with business issues customers face today and likely big data use cases across industries.
Our Commitment to Diversity and Inclusion: At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We consider all applicants without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.
Manager, Delivery Solutions Architects employer: Databricks Inc.
Contact Detail:
Databricks Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Delivery Solutions Architects
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or networking contacts, make sure to highlight your experience and skills relevant to the role. Share examples of how you've led teams or driven customer success – it’ll help you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their products and how they align with customer needs. This will not only help you answer questions but also show that you’re genuinely interested in the role and the company’s mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission of customer success.
We think you need these skills to ace Manager, Delivery Solutions Architects
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Delivery Solutions Architect Manager. Highlight your experience in leading teams and driving customer success, as well as any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission at StudySmarter. Be sure to mention specific experiences that showcase your leadership and customer-facing skills.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics and examples to illustrate how you've driven growth or improved processes. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Databricks Inc.
✨Know Your Stuff
Make sure you’re well-versed in Databricks products and how they can drive customer success. Brush up on big data use cases relevant to various industries, as this will show your understanding of the challenges customers face.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams, especially in customer-facing roles. Be ready to discuss how you've inspired teams to be customer-obsessed and how you’ve contributed to their growth and success.
✨Understand the Business Side
Familiarise yourself with organisational and financial planning concepts, like revenue forecasting. This role requires a blend of technical and commercial skills, so demonstrating your ability to contribute to regional growth will set you apart.
✨Emphasise Diversity and Inclusion
Since the company values diversity, be prepared to discuss how you’ve fostered an inclusive environment in your previous roles. Share specific strategies you’ve used to support diverse teams and ensure everyone’s voice is heard.