Marketing teams are stuck between fragmented customer data and martech stacks that copy that data into proprietary silos while customers expect real-time, personalized experiences. Customer Lake, the agentic Customer Data Platform (CDP) built natively into Databricks, changes that equation. It unifies first‑and‑third‑party data into governed Customer 360 profiles, resolves identities, and uses agents to build audiences, recommend next‑best actions, and activate campaigns across channels, all without copying data out of the Lakehouse or adding vendor lock‑in.
The Solutions Architect (Customer Lake) team is part of a dedicated, global go‑to‑market organization focused on driving adoption and revenue growth for Customer Lake, Databricks’ agentic Customer Data Platform (CDP) built natively into the Data Intelligence Platform. The Customer Lake SA will engage clients across business units and verticals, build relationships with marketing and data stakeholders, position Customer Lake in depth, and deliver presentations, demos, and POCs that drive informed adoption decisions. They will understand the guardrails and the steps needed to successfully land and expand Customer Lake as clients deliver on their customer engagement and growth objectives.
The impact you will have
Provide technical leadership to guide strategic customers to successful implementations on customer data and marketing projects, ranging from architectural design to data engineering to identity resolution, audience activation, and agent deployment
Collaborate with GTM leadership and
Solutions Architect, CustomerLake in London employer: Databricks Inc.
Databricks is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, including professional development and exposure to international accounting practices, while enjoying a supportive environment that values diversity and teamwork.
