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For Companies At a Glance
- Tasks: Lead a diverse team of Delivery Solution Architects to drive customer success and growth.
- Company: Join Databricks, a leading data and AI company trusted by top global brands.
- Benefits: Enjoy comprehensive benefits, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact by shaping delivery strategies for major customers in a dynamic environment.
- Qualifications: 7+ years in customer-facing roles with leadership experience in tech or consulting.
- Other info: Be part of a collaborative culture that values innovation and career growth.
The predicted salary is between 43200 - 72000 £ per year.
Overview
As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre-Sales, Professional Services and Partners teams across the UK to shape the post-sales delivery strategy for our major customers and will report to the UK SSA & DSA leader.
DSAs collaborate with sales and engineering teams to drive our customers\’ adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across Databricks products. They are engaged at all organisational levels to drive adoption.
Reporting to the Senior Manager, Field Engineering
Your role will have 3 main pillars:
Responsibilities
- People: Hire, coach and support a diverse team able to ensure our customers’ success in their roadmap delivery
- Business: You will contribute to the region\’s growth by positioning your team’s services with our customers and generating a continuous pipeline of DSA subscriptions.
- Leadership: You will be the technical sponsor and thought leader for a number of selected customers.
- You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers.
The impact you will have
- Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring)
- Assign accounts and distribute work across individuals for optimal customer coverage and team balance
- Inspire the team to be customer-obsessed by understanding customer goals, their use cases, and Databricks technology
- Partner with Sales, pre-sales and professional services teams to accelerate the growth of customers
- Work with teams to reduce customer risk and help your team with escalations
- Lead team activities to monitor customer progress and forecast growth
- Provide input to grow and improve internal processes and customer success service offerings
- Promote cross-functional programs, plans, and documentation
What we look for
- 7+ years of experience in a customer-facing role
- Experience leading a team of pre- or post-sale consultants/solution architects, technical account managers or customer success engineers
- Experience in organisational and financial planning (e.g revenue forecast) on a team/department level
- Conversant with business issues our customers face today, and likely big data use cases in different industries
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.
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Delivery Solutions Architect Manager employer: Databricks Inc.
Contact Detail:
Databricks Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Solutions Architect Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Databricks. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, don’t hold back on sharing your knowledge about big data and customer success. Let them see how passionate you are about helping customers achieve their goals.
✨Tip Number 3
Prepare for those interviews! Research Databricks and understand their products inside out. Think about how your experience aligns with the role of Delivery Solutions Architect Manager and be ready to discuss specific examples of your past successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Databricks team. Don’t miss out on this opportunity!
We think you need these skills to ace Delivery Solutions Architect Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Solutions Architect Manager role. Highlight your experience in leading teams and working with customers, as well as any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your experience with big data use cases and customer success.
Showcase Your Leadership Skills: In your application, don’t forget to showcase your leadership skills. We’re looking for someone who can inspire and manage a diverse team, so share examples of how you've successfully led teams in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Good luck!
How to prepare for a job interview at Databricks Inc.
✨Know Your Tech Inside Out
As a Delivery Solutions Architect Manager, you'll need to demonstrate your technical expertise. Brush up on Databricks products and be ready to discuss how they can drive customer success. Prepare examples of how you've used similar technologies in past roles.
✨Showcase Your Leadership Skills
This role involves managing a diverse team, so be prepared to share your leadership experiences. Think of specific instances where you’ve inspired a team or resolved conflicts. Highlight your coaching style and how you support team members in achieving their goals.
✨Understand Customer Needs
You’ll be working closely with customers, so it’s crucial to understand their challenges and goals. Research common big data use cases in various industries and be ready to discuss how you can help customers maximise their ROI with Databricks solutions.
✨Prepare for Cross-Functional Collaboration
Collaboration is key in this role. Be ready to talk about your experience working with sales, pre-sales, and professional services teams. Share examples of how you’ve successfully partnered with other departments to drive growth and improve customer satisfaction.
