At a Glance
- Tasks: Provide top-notch support for API usage and onboarding while engaging with developer communities.
- Company: Join Databento, a leading market data platform with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a chance to shape the future of market data.
- Why this job: Be the go-to expert for real-time market data and make a difference in the tech community.
- Qualifications: Technical skills in support roles and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Databento, a market data platform for real-time and historical data, is seeking a technically skilled support engineer to be the first contact for EU business hours.
You will resolve API usage, onboarding, authentication, and billing questions, and escalate complex issues with precise reproduction steps.
You will also contribute to documentation, tutorials, and developer content, and actively participate in developer communities to surface feedback and improve the platform.
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L1 Technical Support Engineer – Real-Time Market Data API employer: Databento
At Databento, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As an L1 Technical Support Engineer, you will not only engage with cutting-edge technology but also have ample opportunities for professional growth through continuous learning and community involvement. Located in a vibrant tech hub, we offer competitive benefits and a supportive environment that values your contributions and encourages your development.
