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For Companies At a Glance
- Tasks: Provide expert technical support and guidance for Backup-as-a-Service customers.
- Company: Join a forward-thinking company focused on data security and business continuity.
- Benefits: Enjoy opportunities for mentorship, career growth, and a collaborative work environment.
- Why this job: Make a real impact on customer data security while enhancing your technical skills.
- Qualifications: 3-5 years of technical experience; Commvault certification preferred.
- Other info: Lead complex projects and improve service delivery in a dynamic team.
The predicted salary is between 43200 - 72000 £ per year.
Ready to Push the Boundaries of Technical Excellence? Are you ready to elevate your technical expertise to new heights? You’re already skilled at solving complex problems, but maybe you’re seeking a fresh challenge; an environment that pushes you to think deeper, troubleshoot faster, and develop technical skills. As our Senior Backup Engineer, you’ll provide expert-level technical support, troubleshooting, and strategic guidance to our Backup-as-a-Service customers. You’ll ensure the highest level of system reliability, security, and performance while acting as the primary escalation point for complex technical issues.
If you want to work somewhere that values your expertise in both resolving critical incidents and designing preventative measures, where you can make a genuine impact on customers’ data security and business continuity, then keep reading.
The Role:
- Collaborate with engineering teams to develop long-term solutions that strengthen our backup infrastructure.
- Proactively identify and mitigate risks before they impact customer operations.
- Mentor and guide team members, helping them grow their technical capabilities.
- Lead process improvement initiatives that enhance our service delivery.
- Ensure seamless communication between technical teams and stakeholders.
- Serve as senior escalation expert for complex backup issues, providing expert troubleshooting while mentoring junior engineers to foster team-wide technical excellence.
- Own high-priority customer relationships as their trusted technical advisor, leading strategic engagements from risk assessments to capacity planning while liaising with senior stakeholders.
- Develop advanced troubleshooting processes and drive long-term solutions in collaboration with engineering teams, contributing to knowledge bases and best practice documentation.
- Lead complex infrastructure projects including migrations and upgrades, while ensuring compliance with industry standards and regulatory requirements.
- Enhance operational efficiency through trend analysis, automation, and continuous service improvement, optimizing system performance and incident response times.
Show Us You’re the One!
We’re looking for someone who:
- Thrives when faced with challenging backup and recovery scenarios.
- Has a passion for complex technical puzzles which is matched only by their dedication to customer success.
- Is equally comfortable diving deep into technical details and explaining complex concepts to non-technical audiences.
- Believes in building systems that prevent problems, not just fixing them when they occur.
The ideal candidate will have:
- 3-5 years of hands-on technical experience including business/customer facing work.
- Commvault Certified Engineer is highly desirable.
- Experience with cross-platform integrations of Commvault with cloud services (Azure Backup, AWS S3, Google Cloud Storage).
- Experience in cybersecurity best practices related to data protection, ransomware mitigation, and compliance standards.
- Exposure to ITIL best practices and service management frameworks.
- Experience leading backup and disaster recovery projects, including migrations and large-scale implementations.
Ready to Grow With Us? Apply now and join a team that will challenge you to be your best technical self! Send us your CV along with a short note on why you’re ready to elevate both your earnings and your career.
Senior Backup Engineer - Commvault employer: Databarracks
Contact Detail:
Databarracks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Backup Engineer - Commvault
✨Tip Number 1
Familiarise yourself with Commvault's latest features and updates. Being well-versed in their technology will not only boost your confidence during discussions but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with current or former employees of StudySmarter or those in similar roles. Engaging in conversations can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved complex backup issues. Having concrete examples ready will showcase your problem-solving skills and your ability to handle high-pressure situations effectively.
✨Tip Number 4
Demonstrate your leadership skills by sharing experiences where you've mentored others or led projects. This aligns with the role's requirement for guiding team members and shows that you're ready to take on a senior position.
We think you need these skills to ace Senior Backup Engineer - Commvault
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in backup and recovery scenarios, particularly with Commvault. Emphasise your hands-on technical skills and any customer-facing roles you've had.
Craft a Compelling Cover Letter: In your cover letter, express your passion for solving complex technical puzzles and your dedication to customer success. Mention specific examples of how you've contributed to system reliability and performance in previous roles.
Highlight Relevant Certifications: If you have a Commvault certification or any other relevant qualifications, make sure to include them prominently in your application. This will demonstrate your commitment to professional development and expertise in the field.
Showcase Problem-Solving Skills: Provide examples in your application that illustrate your ability to troubleshoot complex issues and lead process improvements. Use metrics or outcomes to quantify your impact where possible.
How to prepare for a job interview at Databarracks
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with backup and recovery scenarios. Highlight specific projects where you solved complex technical issues, especially those involving Commvault and cloud integrations.
✨Demonstrate Problem-Solving Skills
Expect to face hypothetical scenarios during the interview. Practice articulating your thought process in troubleshooting and how you would approach risk mitigation for customer operations.
✨Communicate Clearly with Non-Technical Audiences
Since the role involves explaining complex concepts to non-technical stakeholders, practice simplifying technical jargon. Prepare examples of how you've successfully communicated technical information in the past.
✨Emphasise Mentorship and Team Collaboration
The company values mentorship, so be ready to discuss your experience guiding junior engineers. Share specific instances where you contributed to team growth and improved service delivery through collaboration.
