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For Companies At a Glance
- Tasks: Provide expert technical support and guidance for Backup-as-a-Service customers.
- Company: Join a forward-thinking company focused on data security and business continuity.
- Benefits: Enjoy opportunities for career growth, mentorship, and a collaborative work environment.
- Why this job: Make a real impact on customer data security while enhancing your technical skills.
- Qualifications: 3-5 years of technical experience; Commvault certification preferred.
- Other info: Apply now to elevate your career and earnings!
The predicted salary is between 48000 - 72000 £ per year.
Ready to Push the Boundaries of Technical Excellence? Are you ready to elevate your technical expertise to new heights? You’re already skilled at solving complex problems, but maybe you’re seeking a fresh challenge; an environment that pushes you to think deeper, troubleshoot faster, and develop technical skills.
As our Senior Backup Engineer, you’ll provide expert-level technical support, troubleshooting, and strategic guidance to our Backup-as-a-Service customers. You’ll ensure the highest level of system reliability, security, and performance while acting as the primary escalation point for complex technical issues.
If you want to work somewhere that values your expertise in both resolving critical incidents and designing preventative measures, where you can make a genuine impact on customers’ data security and business continuity, then keep reading.
The Role:
What You’ll Do Here:
- Collaborate with engineering teams to develop long-term solutions that strengthen our backup infrastructure.
- Proactively identify and mitigate risks before they impact customer operations.
- Mentor and guide team members, helping them grow their technical capabilities.
- Lead process improvement initiatives that enhance our service delivery.
- Ensure seamless communication between technical teams and stakeholders.
- Serve as senior escalation expert for complex backup issues, providing expert troubleshooting while mentoring junior engineers to foster team-wide technical excellence.
- Own high-priority customer relationships as their trusted technical advisor, leading strategic engagements from risk assessments to capacity planning while liaising with senior stakeholders.
- Develop advanced troubleshooting processes and drive long-term solutions in collaboration with engineering teams, contributing to knowledge bases and best practice documentation.
- Lead complex infrastructure projects including migrations and upgrades, while ensuring compliance with industry standards and regulatory requirements.
- Enhance operational efficiency through trend analysis, automation, and continuous service improvement, optimizing system performance and incident response times.
Show Us You’re the One!
We’re looking for someone who:
- Thrives when faced with challenging backup and recovery scenarios.
- Has a passion for complex technical puzzles which is matched only by their dedication to customer success.
- Is equally comfortable diving deep into technical details and explaining complex concepts to non-technical audiences.
- Believes in building systems that prevent problems, not just fixing them when they occur.
The ideal candidate will have:
- 3-5 years of hands-on technical experience including business/customer facing work.
- Commvault Certified Engineer is highly desirable.
- Experience with cross-platform integrations of Commvault with cloud services (Azure Backup, AWS S3, Google Cloud Storage).
- Experience in cybersecurity best practices related to data protection, ransomware mitigation, and compliance standards.
- Exposure to ITIL best practices and service management frameworks.
- Experience leading backup and disaster recovery projects, including migrations and large-scale implementations.
Ready to Grow With Us? Apply now and join a team that will challenge you to be your best technical self! Send us your CV at hr@databarracks.com along with a short note on why you’re ready to elevate both your earnings and your career.
Senior Backup Engineer - Commvault employer: Databarracks
Contact Detail:
Databarracks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Backup Engineer - Commvault
✨Tip Number 1
Familiarise yourself with Commvault's latest features and updates. Being well-versed in their current offerings will not only help you during interviews but also demonstrate your commitment to staying at the forefront of backup technology.
✨Tip Number 2
Network with professionals in the backup and recovery field, especially those who work with Commvault. Engaging in discussions on platforms like LinkedIn can provide insights into industry trends and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved complex backup issues. Highlighting your problem-solving skills with real-world examples will showcase your expertise and ability to handle challenging situations.
✨Tip Number 4
Research StudySmarter’s approach to backup solutions and customer engagement. Understanding our values and how we operate will allow you to tailor your conversations and show how you can contribute to our mission.
We think you need these skills to ace Senior Backup Engineer - Commvault
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in backup and recovery scenarios, particularly with Commvault. Emphasise your hands-on technical skills and any certifications you hold, such as being a Commvault Certified Engineer.
Craft a Compelling Cover Letter: In your cover letter, express your passion for solving complex technical puzzles and your dedication to customer success. Mention specific examples of how you've contributed to system reliability and performance in previous roles.
Showcase Your Technical Expertise: When detailing your experience, focus on your work with cross-platform integrations and cybersecurity best practices. Highlight any projects where you led backup and disaster recovery initiatives, especially migrations and large-scale implementations.
Demonstrate Your Mentorship Skills: If you have experience mentoring junior engineers or leading teams, be sure to include this in your application. Discuss how you've helped others grow their technical capabilities and contributed to team-wide excellence.
How to prepare for a job interview at Databarracks
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Commvault and any relevant projects you've led. Highlight specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills and technical depth.
✨Understand the Company’s Needs
Research the company’s backup infrastructure and their approach to customer service. Tailor your responses to show how your skills align with their goals, especially in areas like risk mitigation and operational efficiency.
✨Prepare for Scenario-Based Questions
Expect to be asked about complex backup and recovery scenarios. Practice articulating your thought process and the steps you would take to troubleshoot and resolve these issues, showcasing your analytical skills.
✨Demonstrate Leadership and Mentorship Skills
Since the role involves mentoring junior engineers, be ready to share examples of how you've guided others in the past. Discuss your approach to fostering a collaborative environment and improving team capabilities.
