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For Companies At a Glance
- Tasks: Drive new business and manage key client relationships in a dynamic sales environment.
- Company: Join Databarracks, a leader in IT resilience and managed services, with a focus on client success.
- Benefits: Competitive salary, commission, and opportunities for professional growth in a supportive culture.
- Why this job: Shape your own success while making a real impact on client relationships and business growth.
- Qualifications: Proven experience in winning new business and nurturing accounts, ideally in IT or SaaS.
- Other info: Enjoy a collaborative environment that values autonomy and high performance.
The predicted salary is between 45000 - 50000 £ per year.
Location: Chesterfield (On-Site)
Salary: £45,000 – £50,000 + Commission & Accelerators
Reporting to: Sales Director
Hours: Full Time
The Role
As an Account Manager at COOLSPIRiT—a Databarracks company, you’ll be responsible for both growing our customer base and managing relationships with existing clients. This is a dual role: you’ll lead on new business acquisition, converting qualified leads into long-term clients, while also being the trusted partner for a portfolio of key accounts. You’ll be empowered to shape your own success with autonomy and strong support.
The Responsibilities
- Drive New Business: Identify, pursue, and convert new business opportunities. Own the full sales cycle from discovery to close.
- Manage & Grow Accounts: Build deep, long-term relationships with clients. Lead contract renewals, identify upsell/cross-sell opportunities, and proactively resolve issues.
- Client Advisory: Act as the main point of contact for your portfolio, providing regular reviews, strategic advice, and ensuring clients’ evolving needs are met.
- Collaboration: Work closely with Sales Development, Technical, and Product teams to deliver seamless onboarding and ongoing support.
- Account Planning: Develop and execute account plans focused on retention and growth. Maintain accurate records and forecasts in the CRM.
- Market Insight: Stay informed about industry trends and competitor activity, sharing knowledge to inform our product and go-to-market strategy.
- Revenue Targets: Consistently achieve or exceed sales and retention targets, using strategic thinking and strong negotiation skills.
- Client Advocacy: Deliver service that leads to referrals, case studies, and long-lasting partnerships.
The Candidate
You’ll be a great fit if you:
- Blend Hunter & Farmer: Have proven experience winning new business and nurturing existing accounts, ideally in IT, SaaS, or managed services.
- Own Your Outcomes: Consistently hit targets, and can point to impressive renewals, upsells, or client wins.
- Think Commercially: See the bigger picture and find creative solutions that benefit both client and business.
- Build Trust: Are a confident communicator, able to influence stakeholders at every level.
- Thrive on Growth: Actively seek new challenges and opportunities to learn, always striving for better results.
- Collaborate: Work well across teams, leveraging resources and expertise to deliver for clients.
The Company
Databarracks is a UK leader in IT resilience and managed services, known for empowering customers and building lasting relationships. In 2024, we acquired COOLSPIRiT—one of the UK’s top Commvault Solution Provider Partners and a specialist in data management and IT infrastructure. Together, we offer clients the best in technical expertise and service excellence. COOLSPIRiT’s Chesterfield-based team combines deep technical knowledge with a client-first approach. As part of Databarracks, you’ll benefit from a culture that values autonomy, growth, and high performance without the red tape.
Senior Account Manager employer: Databarracks
Contact Detail:
Databarracks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in IT and managed services. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience as a hunter and farmer can benefit the company. Highlight your successes in winning new business and nurturing existing accounts to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Account Manager. Highlight your experience in both new business acquisition and account management, showing us how you blend the hunter and farmer approach.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be sure to mention your track record in hitting targets and building client relationships.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive revenue and manage accounts effectively. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Databarracks
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've driven new business and managed accounts. This will show that you own your outcomes and can back up your claims with solid data.
✨Research the Company
Dive deep into COOLSPIRiT and Databarracks. Understand their services, recent news, and industry trends. This knowledge will help you demonstrate your commercial thinking and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various client situations or challenges. Think through potential scenarios related to account management and new business acquisition, and prepare your responses to highlight your problem-solving skills and ability to build trust.
✨Showcase Your Collaborative Spirit
Since collaboration is key in this role, be prepared to discuss how you've worked with different teams in the past. Share examples of how you leveraged resources and expertise to deliver results for clients, emphasising your ability to work well across teams.
