At a Glance
- Tasks: Monitor and troubleshoot online backup services while providing top-notch customer support.
- Company: Join Databarracks, a leader in data protection with a focus on innovation.
- Benefits: Enjoy remote work flexibility, comprehensive training, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic tech-focused company.
- Why this job: Make a difference by ensuring customers' data is safe and secure.
- Qualifications: 2-3 years of technical support experience and knowledge of TCP/IP Networking and Windows Server.
The predicted salary is between 40000 - 50000 Β£ per year.
Databarracks is seeking a Service Desk Analyst to provide proactive support to Backup as a Service customers. This role involves monitoring online backup services, troubleshooting issues, and ensuring excellent customer service.
The ideal candidate should have 2-3 years of technical support experience and expertise in areas such as TCP/IP Networking and Windows Server. Remote work options are available, and full training will be provided.
Data Protection Engineer - Remote & Proactive Backup Support employer: Databarracks
Databarracks is an exceptional employer located in Chesterfield, offering a dynamic work environment that prioritises flexibility and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development while ensuring high-quality project delivery within our PMO function. Join us to be part of a team that values innovation and excellence in technology services.