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- Tasks: Train AI models by evaluating chatbots and improving their performance.
- Company: Join a forward-thinking team focused on AI innovation.
- Benefits: Flexible remote work, choose your projects, and earn $20+ per hour.
- Why this job: Make a real impact in AI while working on your own schedule.
- Qualifications: Fluency in English and strong writing skills are essential.
- Other info: Independent contract position with opportunities for bonuses.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Customer Support Specialist to join our team to train AI models. You will measure the progress of AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. You will need an expert level of writing, editing, and language use. Related fields include, but are not limited to, applied skills in research and fact-checking.
Responsibilities
- Give AI chatbots tasks and evaluate their outputs
- Evaluate the quality produced by AI models for correctness and performance
Qualifications
- Fluency in English (native or bilingual level)
- Detail-oriented
- Excellent command of grammar, style, and brand voice
- A current, in progress, or completed Bachelor's degree is preferred but not required
This is a REMOTE position (full-time or part-time). You'll be able to choose which projects you want to work on. You can work on your own schedule. Projects are paid hourly starting at $20+ USD per hour, with bonuses on high-quality and high-volume work. Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in the United Kingdom will be considered for this role. This is an independent contract position.
Customer Support Specialist in London employer: DataAnnotation
Contact Detail:
DataAnnotation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, join relevant groups on social media, and attend virtual events. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer support. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website where you can highlight your writing, editing, and problem-solving abilities. This is a great way to stand out from the crowd and demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Support Specialist in London
Some tips for your application 🫡
Show Off Your Writing Skills: Since we're looking for someone with an expert level of writing, make sure your application showcases your best work. Use clear, concise language and pay attention to grammar and style – it’s your chance to shine!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in evaluating AI models or any related fields. We want to see how you fit into our team!
Be Detail-Oriented: As a Customer Support Specialist, being detail-oriented is key. Make sure your application is free from typos and errors. Double-check everything before hitting send – it shows us you care about quality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at DataAnnotation
✨Know Your AI
Familiarise yourself with how AI chatbots work and the specific models the company uses. Understanding their logic and common issues will help you demonstrate your problem-solving skills during the interview.
✨Show Off Your Writing Skills
Since this role requires an expert level of writing and editing, prepare samples of your work that showcase your command of grammar and style. Be ready to discuss your writing process and how you ensure quality in your outputs.
✨Be Detail-Oriented
Highlight your attention to detail by discussing past experiences where you evaluated or improved a product or service. Use specific examples to illustrate how your meticulous nature has led to successful outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to training AI models and the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
