Customer Support Specialist- AI Trainer
Customer Support Specialist- AI Trainer

Customer Support Specialist- AI Trainer

Redditch Freelance Home office possible
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At a Glance

  • Tasks: Engage with AI chatbots to enhance their conversational skills and measure their progress.
  • Company: DataAnnotation is dedicated to creating top-notch AI solutions.
  • Benefits: Enjoy remote work, flexible hours, and earn £14.77+ per hour with bonuses.
  • Why this job: Join a dynamic team, shape the future of AI, and work on your own terms.
  • Qualifications: Fluent in English, with strong writing and research skills; degree in progress or completed.
  • Other info: Payment via PayPal; no fees required from applicants.

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Benefits:

  • This is a full-time or part-time REMOTE position
  • You’ll be able to choose which projects you want to work on
  • You can work on your own schedule
  • Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities:

  • Come up with diverse conversations over a range of topics
  • Write high-quality answers when given specific prompts
  • Compare the performance of different AI models
  • Research and fact-check AI responses

Qualifications:

  • Fluent in English
  • A bachelor's degree (completed or in progress)
  • Excellent writing and grammar skills
  • Strong research and fact-checking skills to ensure accuracy and originality

Note: Payment is made via PayPal. We will never ask for any money from you.

Job Type: Contract

Pay: From £14.77 per hour

Work Location: Remote

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Contact Detail:

DataAnnotation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Support Specialist- AI Trainer

✨Tip Number 1

Familiarise yourself with AI chatbots and their functionalities. Understanding how they operate will help you create more effective conversations and responses, which is crucial for the role.

✨Tip Number 2

Brush up on your writing skills by practising different styles and tones. Since you'll be crafting diverse conversations, being versatile in your writing will set you apart from other candidates.

✨Tip Number 3

Engage with online communities or forums related to AI and chatbots. Networking with others in the field can provide insights and tips that may enhance your understanding and performance during the assessment.

✨Tip Number 4

Prepare for the assessment by simulating conversations with chatbots. This practice will not only boost your confidence but also help you identify areas where you can improve your responses.

We think you need these skills to ace Customer Support Specialist- AI Trainer

Fluent English Communication
Excellent Writing Skills
Strong Grammar Proficiency
Research Skills
Fact-Checking Abilities
Creative Thinking
Attention to Detail
Analytical Skills
Time Management
Adaptability
Familiarity with AI Technologies
Ability to Work Independently
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Support Specialist and the specific tasks involved in training AI chatbots. This will help you tailor your application to highlight relevant skills.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in customer support, writing, or AI-related projects. Use specific examples to demonstrate your skills in writing high-quality answers and conducting research.

Showcase Your Writing Skills: Since excellent writing and grammar skills are crucial for this role, consider including a writing sample with your application. This could be a short piece that showcases your ability to create diverse conversations or respond to prompts effectively.

Prepare for the Assessment: Be ready to complete an assessment as part of the application process. Familiarise yourself with the types of tasks you might encounter, such as writing conversations or fact-checking responses, to ensure you perform well.

How to prepare for a job interview at DataAnnotation

✨Showcase Your Writing Skills

Since the role requires excellent writing and grammar skills, be prepared to demonstrate your writing abilities during the interview. Bring examples of your previous work or be ready to complete a writing task that showcases your clarity and creativity.

✨Familiarise Yourself with AI Concepts

Understanding the basics of AI and how chatbots function will give you an edge. Research common AI terminology and be ready to discuss how you can contribute to training AI chatbots effectively.

✨Prepare for Assessment Questions

As part of the application process, you'll need to complete an assessment. Practice answering prompts and creating diverse conversations to prepare yourself for this part of the interview. This will help you feel more confident and ready to impress.

✨Demonstrate Flexibility and Adaptability

The job offers flexibility in terms of hours and projects. Highlight your ability to manage your time effectively and adapt to different tasks. Share examples from your past experiences where you've successfully juggled multiple responsibilities.

Customer Support Specialist- AI Trainer
DataAnnotation
Location: Redditch
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