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- Tasks: Be the go-to person for strategic customers, ensuring they have a fantastic support experience.
- Company: Join a global leader in AI data storage with a focus on innovation.
- Benefits: Enjoy remote work flexibility and the chance to make a real impact.
- Why this job: Shape customer experiences in a cutting-edge tech environment.
- Qualifications: 5+ years of experience, strong communication skills, and Microsoft Office proficiency.
- Other info: Opportunity to contribute significantly in a leading technology firm.
The predicted salary is between 36000 - 60000 £ per year.
A global leader in AI data storage is seeking a Customer Advocacy Manager to be the main contact for strategic customers, ensuring a positive support experience. The role requires at least 5 years of experience, strong communication skills, and proficiency in Microsoft Office. Ideal candidates will also bring familiarity with SFDC and Agile methodologies. This is an exciting opportunity to make significant contributions in a leading technology firm.
Customer Advocacy Lead — AI/Data Solutions (Remote) in London employer: Data Direct Networks
Contact Detail:
Data Direct Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advocacy Lead — AI/Data Solutions (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AI and data storage sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their customer advocacy strategies and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise in your responses. Use examples from your past experiences to demonstrate how you've successfully managed customer relationships and resolved issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Advocacy Lead — AI/Data Solutions (Remote) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer advocacy and any relevant AI or data solutions work. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer advocacy and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. We appreciate a good flow, so let’s see those skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Data Direct Networks
✨Know Your Stuff
Make sure you’re well-versed in AI data storage and the specific solutions the company offers. Brush up on your knowledge of SFDC and Agile methodologies, as these will likely come up during the interview.
✨Showcase Your Communication Skills
As a Customer Advocacy Lead, strong communication is key. Prepare to demonstrate how you've effectively communicated with customers in the past. Think of examples where you resolved issues or improved customer satisfaction.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is a requirement, be ready to discuss how you’ve used these tools in previous roles. Consider preparing a few examples of how you’ve leveraged Excel for data analysis or PowerPoint for presentations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their customer advocacy strategies and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
