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- Tasks: Be the go-to person for strategic customers, ensuring they have an amazing support experience.
- Company: Join a global leader in AI data storage with a focus on innovation.
- Benefits: Enjoy remote work flexibility and the chance to make a real impact.
- Why this job: Make significant contributions in a leading tech firm while advocating for customers.
- Qualifications: 5+ years of experience, strong communication skills, and Microsoft Office proficiency.
- Other info: Ideal for those familiar with SFDC and Agile methodologies.
The predicted salary is between 36000 - 60000 £ per year.
A global leader in AI data storage is seeking a Customer Advocacy Manager to be the main contact for strategic customers, ensuring a positive support experience. The role requires at least 5 years of experience, strong communication skills, and proficiency in Microsoft Office. Ideal candidates will also bring familiarity with SFDC and Agile methodologies. This is an exciting opportunity to make significant contributions in a leading technology firm.
Customer Advocacy Lead — AI/Data Solutions (Remote) employer: Data Direct Networks
Contact Detail:
Data Direct Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advocacy Lead — AI/Data Solutions (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections in the AI and data storage sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Advocacy roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your skills! Create a portfolio or a presentation that highlights your achievements in customer advocacy, especially in AI or data solutions. This can be a great conversation starter during interviews and shows you're serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Customer Advocacy Lead — AI/Data Solutions (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer advocacy and AI/data solutions. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer advocacy and how your background makes you the perfect fit for our team. Keep it engaging and personal.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Data Direct Networks
✨Know Your Stuff
Make sure you’re well-versed in AI data storage and the specific solutions the company offers. Brush up on your knowledge of SFDC and Agile methodologies, as these will likely come up during the interview.
✨Showcase Your Communication Skills
As a Customer Advocacy Lead, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past, especially in challenging situations. This will demonstrate your ability to ensure a positive support experience.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is a requirement, make sure you can confidently discuss your experience with tools like Excel, PowerPoint, and Word. Consider preparing a few examples of how you've used these tools to enhance customer interactions or streamline processes.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their customer advocacy strategies and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
