Data Controller, VE Ltd in Maidenhead is seeking an IT Service Desk Lead to oversee the service desk operation, align tooling (ZohoDesk or equivalent) with IT strategy, manage SLAs, and drive continuous improvement. The role partners with project managers to deliver reliable IT services.
You will lead incident and problem management, configure ITSM workflows, dashboards, and a knowledge base, and collaborate with internal teams to ensure high-quality support and user satisfaction.
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IT Service Desk Lead β Hybrid Role with Growth in Maidenhead employer: Data Controller, VE Ltd
At VE Ltd, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our hybrid role offers flexibility while providing opportunities for professional growth through continuous training and development in the dynamic field of Oracle EPM. Join us in the UK, where you will be part of a supportive team dedicated to delivering impactful solutions in finance and planning.