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- Tasks: Lead a high-performing engineering team and oversee delivery quality for complex network solutions.
- Company: Join a leading network consultancy and managed services provider in Worcester.
- Benefits: Competitive salary of £75,000 - £90,000 plus benefits.
- Why this job: Make a real impact by shaping technical direction and mentoring future leaders.
- Qualifications: Cisco certified (CCNP or CCIE) with strong leadership and networking experience.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
The predicted salary is between 75000 - 90000 £ per year.
Permanent Location: Worcester
Salary: £75,000 - £90,000 (+ benefits)
Skills: Cisco Certifications - CCNP or CCIE, Professional Services Leadership, Technical Escalation & Delivery Oversight, Pre-Sales & Solution Design
We are looking to recruit a Head of Network Professional Services for a leading network consultancy and managed services provider. This is a key leadership role with responsibility for setting technical direction, overseeing delivery quality, and leading a high-performing Professional Services engineering function. The role plays a critical part in ensuring complex customer solutions are designed, delivered, and transitioned to support to the highest possible standards.
The successful candidate will combine strong technical credibility with the ability to lead, mentor, and scale an engineering team in a fast-paced, customer-focused environment.
Key Responsibilities- Define and execute the Professional Services engineering strategy, aligned to customer needs and business growth
- Own technical standards, solution design quality, and delivery governance across all projects
- Ensure projects are delivered on time, within scope, and to agreed technical and security standards
- Act as the senior technical escalation point for complex customer issues
- Build, lead, and develop a multi-skilled engineering team, fostering a culture of accountability and technical excellence
- Oversee skills development, training plans, and performance management
- Drive continuous improvement in tools, processes, and delivery methodologies
- Work closely with Pre-Sales to translate customer requirements into robust, commercially viable solutions
- Partner with Support teams to ensure smooth handover, documentation, and long-term service stability
- Act as a senior technical advisor in customer engagements, design workshops, and solution demonstrations
- Significant experience in a senior technical leadership role within a network consultancy, MSP, or systems integrator
- Strong hands-on background in enterprise networking technologies (routing, switching, wireless, security, UC)
- Cisco certified to CCNP level or higher
- Proven experience leading and developing engineering teams
- Strong understanding of networking best practice, performance, reliability, and security
- Excellent communication skills with the ability to engage confidently with customers and senior stakeholders
- Strong organisational, people management, and delivery skills
- Full UK driving licence
Head of Network Professional Services in Worcester employer: Data Careers
Contact Detail:
Data Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Network Professional Services in Worcester
✨Tip Number 1
Network, network, network! Get out there and connect with professionals in the industry. Attend events, join online forums, and don’t be shy about reaching out to people on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their services, and think about how your skills align with their needs. We recommend practising common interview questions and even doing mock interviews with friends or mentors to boost your confidence.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a presentation that highlights your past projects and successes in network professional services. This can really set you apart from other candidates and give potential employers a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us.
We think you need these skills to ace Head of Network Professional Services in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your Cisco certifications and any relevant leadership experience in professional services. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Network Professional Services role. Share specific examples of your past successes in leading teams and delivering complex solutions.
Showcase Your Technical Credibility: Don’t shy away from showcasing your technical expertise. Mention your hands-on experience with enterprise networking technologies and how you've applied them in previous roles. We love seeing candidates who can back up their claims with real-world examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Data Careers
✨Know Your Tech Inside Out
Make sure you brush up on your Cisco certifications, especially CCNP or CCIE. Be ready to discuss specific networking technologies like routing, switching, and security in detail. This will show that you have the technical credibility needed for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed engineering teams in the past. Highlight your experience in fostering a culture of accountability and technical excellence, as this is crucial for the Head of Network Professional Services position.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss complex customer issues you've resolved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to act as a senior technical escalation point.
✨Engage with Pre-Sales Insights
Understand the importance of translating customer requirements into viable solutions. Prepare to discuss how you've collaborated with Pre-Sales teams in the past to ensure projects are delivered on time and meet customer expectations.
