At a Glance
- Tasks: Support and troubleshoot voice and networking infrastructure while developing your skills across various technologies.
- Company: Join a small, dynamic team focused on innovation and collaboration.
- Benefits: Gain hands-on experience, competitive salary, and opportunities for career growth.
- Other info: Enjoy a variety of tasks and work closely with experienced professionals.
- Why this job: Expand your Voice expertise and dive into networking challenges that make a real impact.
- Qualifications: Strong background in Voice technologies and a desire to learn networking skills.
The predicted salary is between 37800 - 46200 £ per year.
An exciting opportunity to broaden your technical skills and grow your career. We are looking for an experienced Voice SME / Voice & Network Engineer to join our small, highly skilled technical team.
This is an exciting opportunity for someone who has a strong background in Voice technologies and wants to broaden their experience across networking and data networking. While Voice will remain a key focus of the role, you will have the opportunity to develop your networking skills and gain hands-on experience across a much wider range of technologies.
Working within a small team means no two days are the same. Rather than being restricted to a narrow technical function, you will have the opportunity to get involved in different areas of the environment, work alongside experienced colleagues, take ownership of technical issues and develop new skills. This role would suit someone who is technically curious, enjoys solving problems and is looking for a role where they can continue learning and develop their career.
The Opportunity
As a Voice & Network Engineer, you will support, maintain and troubleshoot voice and networking infrastructure across the organisation. You will use your existing Voice expertise while developing your knowledge of wider networking technologies, including LAN/WAN, network monitoring, security and wireless. You will have the opportunity to work across a broad range of technologies, giving you valuable exposure and helping you build a more rounded technical skill set.
Key responsibilities
- Configure, install, maintain and reconfigure network and voice hardware and software.
- Support and troubleshoot Cisco CUCM, Cisco UCCE, SIP and Microsoft Teams environments.
- Investigate, diagnose and resolve Voice and network incidents within agreed SLA tolerances.
- Troubleshoot network connectivity, performance and infrastructure issues.
- Support the planning, installation, upgrade, operation and maintenance of LAN and WAN environments supporting data and voice services.
- Carry out network surveys to establish connectivity and infrastructure requirements.
- Use network management and monitoring tools to investigate issues and monitor network performance.
- Use tools such as SolarWinds to collect network load and performance statistics and produce routine reports.
- Install and remove hardware and software in accordance with agreed procedures and standards.
- Maintain accurate configuration and asset management records following hardware and software changes.
- Carry out defined system backup and restoration activities where required.
- Work with internal teams, users, suppliers and third parties to investigate and resolve technical issues.
- Support escalated incidents and provide first-level technical support where required.
- Identify opportunities to make better use of existing network and voice infrastructure.
- Assist with more complex technical problems, working with experienced colleagues and external specialists where necessary.
- Participate in a 24-hour on-call and out-of-hours rota, typically one week in four.
Essential experience
- Strong Voice background and a genuine interest in developing networking expertise.
- Voice Cisco CUCM Cisco UCCE SIP Voice networking / VoIP Microsoft Teams.
- Strong Voice troubleshooting and fault-finding experience.
- Good understanding of LAN/WAN.
- Network troubleshooting and fault diagnosis.
- Experience with network monitoring and management tools SolarWinds.
- Good understanding of network performance and connectivity.
Desirable experience
- Experience in any of the following would be advantageous: Cisco LAN/WAN Firewalls- Cisco, Check Point or Palo Alto, Cisco ISE 802.1X / MAB, Cisco Wireless, Additional Cisco networking technologies.
You do not need to be an expert across every technology listed above. We are particularly interested in someone with a strong Voice foundation who is keen to learn, develop and broaden their networking skills.
Why join us?
- Develop your career: This role provides a genuine opportunity to expand beyond your existing Voice expertise and develop into a more rounded Voice & Network professional.
- Work in a small, collaborative team: Being part of a small team means you won't be confined to one area of responsibility.
- Variety in your day-to-day work: If you enjoy doing different things, this is a role where you can make an impact.
- Build a broader technical skill set: We want someone who is keen to grow.
- Make a difference: In a smaller team, your contribution is visible.
The ideal candidate
We are looking for a Voice SME who wants more. Someone who already has strong technical knowledge in Voice, but doesn't want their career to remain limited to one technology. You will be a natural problem solver, comfortable working independently but equally happy collaborating with colleagues, suppliers and users. Most importantly, you'll have the curiosity and enthusiasm to learn new technologies and develop your career.
If you're a strong Voice engineer looking for the opportunity to become a broader Voice & Network Engineer, this could be an excellent next step in your career.
Voice Engineer in Normanton employer: Data Careers
Join a dynamic and innovative IT consultancy in Northfleet, where collaboration and inclusivity are at the heart of our work culture. We offer competitive salaries, bonuses, and a flexible working arrangement that allows you to balance office and home life effectively. With a strong focus on employee growth and development, we provide ample opportunities for you to advance your career while making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Voice Engineer in Normanton
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Data Careers or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Data Careers.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Data Careers.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Data Careers that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Voice Engineer in Normanton
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Data Careers.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Data Careers and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Data Careers
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Data Careers uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
