At a Glance
- Tasks: Install and support end user devices while travelling across Hampshire and Oxfordshire.
- Company: Join a UK policing organisation delivering vital ICT services.
- Benefits: Competitive daily rate, vehicle provided, and potential for contract extension.
- Other info: Enjoy a dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference by supporting frontline officers with essential technology.
- Qualifications: 2+ years in field IT support and strong knowledge of Windows 10 and Azure AD.
The predicted salary is between 31500 - 38500 £ per year.
Location: Hybrid - home based with frequent travel to sites across Hampshire or Oxfordshire
Rate: £226.51 per day (Inside IR35)
Contract: 6 months initially, likely extension
Start: ASAP
Additional: Vehicle and fuel card provided for site visits
The Organisation
Our client is a UK policing organisation, delivering critical ICT services that directly support frontline and operational policing. Reliability, professionalism and security are essential in everything they do.
The Role
This is a field-based End User Devices (EUD) role providing hands-on installation, maintenance and support of ICT and voice devices across a wide geographic area. You will be a visible, customer-facing presence, ensuring officers and staff have the equipment they need to work effectively. The role requires regular travel to Hampshire or Oxfordshire-based sites, Monday to Friday, and would suit an engineer who is comfortable working independently in live operational environments.
Key Responsibilities
- Install, configure and support end user devices including laptops, mobiles and hardware peripherals
- Diagnose and repair hardware and connectivity issues on site
- Set up and support Windows 10 devices, including user connectivity and authentication
- Work with Azure AD, SCCM and voice communications platforms
- Respond to service tickets and incidents, meeting agreed SLAs
- Liaise confidently with end users and third-party suppliers
- Maintain accurate records of work undertaken
Skills and Experience
- At least 2 years' experience in a field-based IT support or engineering role
- 4+ years' experience installing, repairing and supporting IT equipment and network connectivity
- Strong hands-on knowledge of end user device hardware and peripherals
- Practical experience with Windows 10, Azure AD, SCCM and voice comms
- Experience working to SLAs in a service-led environment
- Clear, professional communication skills
Location & Travel
You must be based in or near Hampshire or Oxfordshire. Willingness to undertake frequent travel to local sites is essential. Full, clean UK driving licence required. Vehicle provided for site visits (hire vehicle available for non-commutable journeys).
Security & Eligibility
Current NPPV3, SC or DV clearance is highly desirable. Eligibility for NPPV3 is essential. To be eligible, you must:
- Be a full-time UK resident with the right to work in the UK (no visa sponsorship)
- Have lived and worked in the UK continuously for the past 5 years, without extended periods overseas
EUD Engineer in London employer: Data Careers
As an Azure Infrastructure/Cloud Engineer with us, you'll be part of a dynamic and innovative team that values collaboration and professional growth. Our home-based work model, combined with occasional onsite meetings in Southampton, offers you the flexibility to balance your personal and professional life while enjoying competitive salaries and excellent benefits. We are committed to fostering a supportive work culture that encourages continuous learning and development, making us an exceptional employer for those seeking meaningful and rewarding careers in cloud technology.
StudySmarter Expert Advice🤫
We think this is how you could land EUD Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Data Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Data Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Data Careers!
✨Direct Apply to Data Careers
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We think you need these skills to ace EUD Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Data Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Data Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Data Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
