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For Companies At a Glance
- Tasks: Lead change and release activities in a dynamic IT environment.
- Company: Join a major UK government organisation impacting millions with digital services.
- Benefits: Enjoy a competitive salary, generous pension, flexible working, and professional development.
- Why this job: Be part of meaningful digital transformation and enhance your IT service management skills.
- Qualifications: Experience in Change/Release Management and knowledge of ITIL, Agile, and DevOps required.
- Other info: Hybrid role with 3 days on-site in London, Blackpool, Durham, or Glasgow.
The predicted salary is between 40000 - 52000 £ per year.
Are you an experienced Change & Release Manager with a strong background in ITIL service management, Enterprise Service Management (ESM) frameworks, and modern software development practices such as Agile, LEAN, or DevOps? This is an excellent opportunity to join a major UK government organisation and support the safe, secure, and efficient delivery of digital services that impact millions.
About the Role:
As a Change & Release Manager, you will play a key role in governing and coordinating all change and release activities across a large and complex IT estate. You will ensure changes are properly assessed, approved, and implemented with minimal disruption, while working closely with delivery and operations teams to continuously improve release processes.
Key Responsibilities:
- Manage the full lifecycle of IT change and release activities in line with ITIL best practices.
- Collaborate with service delivery teams, product owners, and third-party suppliers to coordinate effective releases.
- Embed and evolve Enterprise Service Management (ESM) processes across the organisation.
- Apply modern software development practices, including Agile, DevOps, and LEAN principles, to optimise release delivery.
- Monitor and report on change success, risk mitigation, and compliance to governance standards.
Requirements:
- Proven experience in a Change and/or Release Management role within an IT service environment.
- Strong understanding of ITIL change and release management principles.
- Familiarity with Enterprise Service Management (ESM) tools and processes.
- Knowledge of Agile, DevOps or LEAN methodologies and their application in release planning.
- Excellent stakeholder engagement, communication, and problem-solving skills.
Location and Working Pattern:
This is a hybrid role requiring 3 days per week on-site at one of the following locations: London, Blackpool, Durham, Glasgow.
Benefits:
- £46,000 - £52,000 per annum, depending on experience.
- Civil Service Pension with an employer contribution of 28%.
- Flexible working and generous leave policies.
- Professional development and progression opportunities.
- The chance to support meaningful digital transformation within the public sector.
This is a great opportunity for someone passionate about IT service management and digital delivery to step into a key role within the Civil Service. To apply or learn more, please get in touch today.
Change & Release Manager employer: Data Careers
Contact Detail:
Data Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change & Release Manager
✨Tip Number 1
Familiarise yourself with the specific ITIL principles and frameworks mentioned in the job description. Being able to discuss how you've applied these in past roles will demonstrate your expertise and make you stand out.
✨Tip Number 2
Highlight your experience with Agile, DevOps, or LEAN methodologies during networking opportunities. Engaging with professionals in these areas can provide insights and connections that may lead to a referral.
✨Tip Number 3
Research the organisation's recent digital transformation initiatives. Being knowledgeable about their projects will allow you to tailor your conversations and show genuine interest in their mission.
✨Tip Number 4
Prepare to discuss your stakeholder engagement strategies. The role requires excellent communication skills, so having examples ready will help you convey your ability to manage relationships effectively.
We think you need these skills to ace Change & Release Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Change and Release Management, particularly focusing on ITIL principles and any relevant methodologies like Agile or DevOps. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to this role. Emphasise your understanding of the Civil Service's mission and how your background aligns with their needs, especially in managing change and release activities.
Highlight Relevant Experience: In your application, be sure to detail your previous roles related to Change and Release Management. Discuss your familiarity with ESM tools and your ability to collaborate with various teams to ensure smooth release processes.
Showcase Communication Skills: Since excellent stakeholder engagement is crucial for this role, provide examples of how you've effectively communicated with different teams or stakeholders in past positions. This will demonstrate your problem-solving abilities and collaborative approach.
How to prepare for a job interview at Data Careers
✨Understand ITIL Principles
Make sure you have a solid grasp of ITIL change and release management principles. Be prepared to discuss how you've applied these in your previous roles, as this will demonstrate your expertise and alignment with the job requirements.
✨Showcase Agile and DevOps Knowledge
Familiarise yourself with Agile, DevOps, and LEAN methodologies. Be ready to provide examples of how you've implemented these practices in past projects, as this will highlight your ability to optimise release delivery effectively.
✨Engage Stakeholders Effectively
Highlight your experience in stakeholder engagement during the interview. Prepare to discuss specific instances where your communication and problem-solving skills made a significant impact on project outcomes.
✨Research the Organisation
Take the time to understand the organisation's mission and values, especially in the context of digital transformation within the public sector. This knowledge will help you tailor your responses and show your genuine interest in the role.
