At a Glance
- Tasks: Install and support end user devices while travelling across Hampshire and Oxfordshire.
- Company: Join a UK policing organisation delivering vital ICT services.
- Benefits: Competitive daily rate, vehicle provided, and potential for contract extension.
- Other info: Enjoy a dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference by supporting frontline officers with essential technology.
- Qualifications: 2+ years in field IT support and strong knowledge of Windows 10 and Azure AD.
The predicted salary is between 31500 - 38500 £ per year.
Location: Hybrid - home based with frequent travel to sites across Hampshire or Oxfordshire
Rate: £226.51 per day (Inside IR35)
Contract: 6 months initially, likely extension
Start: ASAP
Additional: Vehicle and fuel card provided for site visits
The Organisation
Our client is a UK policing organisation, delivering critical ICT services that directly support frontline and operational policing. Reliability, professionalism and security are essential in everything they do.
The Role
This is a field-based End User Devices (EUD) role providing hands-on installation, maintenance and support of ICT and voice devices across a wide geographic area. You will be a visible, customer-facing presence, ensuring officers and staff have the equipment they need to work effectively. The role requires regular travel to Hampshire or Oxfordshire-based sites, Monday to Friday, and would suit an engineer who is comfortable working independently in live operational environments.
Key Responsibilities
- Install, configure and support end user devices including laptops, mobiles and hardware peripherals
- Diagnose and repair hardware and connectivity issues on site
- Set up and support Windows 10 devices, including user connectivity and authentication
- Work with Azure AD, SCCM and voice communications platforms
- Respond to service tickets and incidents, meeting agreed SLAs
- Liaise confidently with end users and third-party suppliers
- Maintain accurate records of work undertaken
Skills and Experience
- At least 2 years' experience in a field-based IT support or engineering role
- 4+ years' experience installing, repairing and supporting IT equipment and network connectivity
- Strong hands-on knowledge of end user device hardware and peripherals
- Practical experience with Windows 10, Azure AD, SCCM and voice comms
- Experience working to SLAs in a service-led environment
- Clear, professional communication skills
Location & Travel
You must be based in or near Hampshire or Oxfordshire. Willingness to undertake frequent travel to local sites is essential. Full, clean UK driving licence required. Vehicle provided for site visits (hire vehicle available for non-commutable journeys).
Security & Eligibility
Current NPPV3, SC or DV clearance is highly desirable. Eligibility for NPPV3 is essential. To be eligible, you must:
- Be a full-time UK resident with the right to work in the UK (no visa sponsorship)
- Have lived and worked in the UK continuously for the past 5 years, without extended periods overseas
EUD Engineer in Banbury employer: Data Careers
As an Azure Infrastructure/Cloud Engineer with us, you'll be part of a dynamic and innovative team that values collaboration and professional growth. Our home-based work model, combined with occasional onsite meetings in Southampton, offers you the flexibility to balance your personal and professional life while enjoying competitive salaries and excellent benefits. We are committed to fostering a supportive work culture that encourages continuous learning and development, making us an exceptional employer for those seeking meaningful and rewarding careers in cloud technology.
