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- Tasks: Manage relationships and drive ICT projects for a high-profile government organisation.
- Company: Join a tech-driven government organisation delivering essential local services.
- Benefits: Enjoy a competitive salary, excellent pension, and travel discounts with hybrid work options.
- Why this job: Make a real impact by optimising ICT solutions and enhancing user experience in public services.
- Qualifications: 3-4 years in ICT roles, strong relationship skills, and ITIL certification preferred.
- Other info: Must have a clean UK driving license and 5+ years UK residency for security vetting.
The predicted salary is between 42000 - 58000 £ per year.
Location: Hybrid - WFH plus travel to Thames valley counties 2 days per week.
Salary: £52,250K + a comprehensive range of Employee Benefits, including excellent Pension, and a wide range of travel and shopping discounts.
Key Skills: Business Relationship Manager / Service Delivery Manager experience, bridging the gap between Business Units and ICT. Technology road mapping, driving User Experience, writing Business Cases, Information Governance and Assurance, clean and current UK driving license and eligibility for Security Clearance.
Why Apply: This is a great opportunity to join a high-profile Government organisation where you will be bringing your extensive ICT background and ability to discover, analyse, document and drive forward key ICT projects in partnership with key stakeholders so that each Business Unit's ICT needs are met and ICT is optimised at every opportunity.
Our Client: Our Client is a government organisation delivering essential services at a local level. They are a technology driven organisation, embracing a wide range of transformation projects to drive continuous improvement in all their operational areas.
The Role:
- Work with the Senior Business Partner to manage relationships with key stakeholders across a variety of Business Units and at varying stages of ICT projects.
- Meet with Senior Management heads to establish and document their IT requirement, document business cases, project funding, cost modelling, supplier discussions, collaborating with technical architects to understand the impact on the technology roadmap.
- Subsequent evaluation of outcomes and User Experience reporting.
- Identify gaps / business needs and fully document.
- Build ICT technology roadmap awareness across the organisation.
- Check information Governance, Assurance and Accessibility.
- Understand project costs and subsequent lifecycle costs.
- Liaise with Technical Architects to check High Level Design.
The successful candidate will be able to demonstrate:
Essential:
- 3/4+ years in ICT Business Process Mapping / Business Partnering type roles, ideally gained within a Public Sector organization (ie. Local or Central Government or Policing).
- Excellent relationship building skills with stakeholders.
- ITIL best practice, ideally v3 or v.4 ITIL certified (BRMP is desirable but not essential).
- Strong desire to drive User Experience at all times and awareness of the User Journey throughout all new business cases / projects.
- Good supplier management skills.
- Strong verbal and written communication skills to liaise confidently across the team and a wide variety of stakeholders.
- Demonstrable understanding and experience with associated ICT costs and ability to drive effective solutions based on improved services, cost-efficiency and benefits realisation.
- Energy and drive to engage with all key stakeholders and deliver the best ICT solutions to each business need.
- Clean and current UK driving license and a willingness to travel to Oxfordshire and neighbouring counties up to 2/3 times per week if required.
- 5+ years UK residency (with no extended periods outside of the UK), in order to meet the necessary level of security vetting required.
You will need to be able to demonstrate that you have lived and worked in the UK for the last 5 years in order to meet the security vetting required for this role.
ICT Business Partner employer: Data Careers Ltd
Contact Detail:
Data Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Business Partner
✨Tip Number 1
Familiarise yourself with the specific needs of public sector organisations. Research recent ICT projects within local or central government to understand their challenges and successes. This knowledge will help you engage more effectively with stakeholders during interviews.
✨Tip Number 2
Network with professionals in the public sector ICT space. Attend relevant conferences, webinars, or local meetups to connect with individuals who can provide insights into the role and potentially refer you. Building these relationships can give you an edge in the application process.
✨Tip Number 3
Prepare to discuss your experience with business relationship management and service delivery. Be ready to share specific examples of how you've successfully bridged gaps between business units and ICT, as this is a key aspect of the role.
✨Tip Number 4
Understand the importance of user experience in ICT projects. Be prepared to articulate how you have previously driven user-centric solutions and improved user journeys, as this will resonate well with the hiring team.
We think you need these skills to ace ICT Business Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ICT Business Process Mapping and Business Partnering, especially within the Public Sector. Use specific examples that demonstrate your relationship-building skills and your ability to drive User Experience.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about this role and how your background aligns with the key skills mentioned in the job description. Emphasise your experience with technology road mapping and your understanding of ICT costs.
Showcase Relevant Certifications: If you have ITIL or BRMP certifications, make sure to mention them prominently in your application. This will show that you are knowledgeable about best practices in ICT service management.
Highlight Stakeholder Engagement: Provide examples of how you've successfully managed relationships with stakeholders in previous roles. This is crucial for the ICT Business Partner position, so be specific about your approach and the outcomes achieved.
How to prepare for a job interview at Data Careers Ltd
✨Showcase Your Relationship-Building Skills
As an ICT Business Partner, your ability to build relationships with stakeholders is crucial. Prepare examples of how you've successfully managed stakeholder relationships in the past, particularly in a public sector context.
✨Demonstrate Your Understanding of ICT Costs
Be ready to discuss your experience with ICT costs and how you've driven effective solutions based on cost-efficiency. Highlight specific projects where you’ve managed budgets or improved service delivery while keeping costs in check.
✨Prepare for User Experience Discussions
User experience is key in this role. Think about how you've previously driven user experience improvements in ICT projects. Be prepared to discuss your approach to understanding user journeys and how you’ve documented business cases that reflect these insights.
✨Familiarise Yourself with ITIL Practices
Since ITIL best practices are essential for this position, brush up on your knowledge of ITIL v3 or v4. Be ready to discuss how you've applied these principles in your previous roles, especially in relation to service delivery and process mapping.
