Medidata is seeking a Technical Support Engineer to serve as the primary contact between support and core engineering teams. You will diagnose, test, and document defects, craft fixes, and communicate status to clients within a hybrid work environment.
You will engage with AI tools and developer environments (GitHub Copilot, Gemini, Postman) to accelerate resolutions while ensuring regulatory and data privacy standards are met. Collaboration with R&D and other Medidata teams is essential.
Hybrid Technical Support Engineer: AI-Enabled, SQL & API Pro employer: DASSAULT SYSTÈMES
Medidata is an exceptional employer, offering a dynamic work culture that fosters growth and innovation in the life sciences sector. With a strong commitment to employee development, competitive benefits including generous paid holidays, and a collaborative environment, team members are empowered to make a meaningful impact on healthcare outcomes. Located in New York City, Medidata provides unique opportunities to engage with cutting-edge technology while contributing to the advancement of clinical trials across Europe.
