At a Glance
- Tasks: Support order processing and assist customers with inquiries in a dynamic environment.
- Company: Join DASI, a global leader in aircraft inventory support with a vibrant culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in a supportive team.
- Other info: Work in a collaborative team and develop valuable skills in a global company.
- Why this job: Be part of a fast-growing digital marketplace and make a real impact on customer satisfaction.
- Qualifications: High School Diploma and experience in aviation purchase order processing preferred.
The predicted salary is between 22050 - 26950 £ per year.
For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors.
Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.
DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level.
Purpose: At DASI, the role of the Sales Support Representative is to perform the operational and administrative functions of the order processing department as well as support our web purchasing customers.
Key accountabilities: Enter purchase orders.
Assig product number and set up all new products within product database.
Assist customers with inquires on past orders.
Process exchange orders.
Review and update customer accounts.
Listen to customers’ questions and concerns and provide answers or responses.
Provide solutions to customer’s problems through phone, email, or in person.
Print shipping labels and generate billing invoices, as needed.
Handle special requests from marketing and/or special-order entry functions, such as internet orders.
Assist web buying customers through outbound calling and registering.
Work proactively at all times to maintain customer relationships.
Perform Customer Care Surveys.
Perform all other duties as assigned.
Key skills and competences: Ability to work well under pressure, to adhere to deadlines, and the ability to be flexible.
Ability to work well in a team and cross functional collaborative environment.
Solid computer, organizational, and problem-solving skills.
Develops collaborative working relationships.
Experience and qualifications: High School Diploma or equivalent is required.
Has Aviation Purchase Order processing experience.
DASI, LLC. and group companies are an Equal Opportunities Employer #J-18808-Ljbffr
Sales Support Representative in Hatfield employer: Dasi, Llc.
DASI is an exceptional employer located in the vibrant city of Miami, offering a dynamic work culture that fosters collaboration and innovation. With nearly 30 years of experience in the aviation industry, employees benefit from extensive growth opportunities and a supportive environment that values customer satisfaction and teamwork. The company's commitment to embracing digital sales and technology ensures that team members are at the forefront of industry advancements, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Representative in Hatfield
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Representative at Dasi, Llc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dasi, Llc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Representative in Hatfield
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dasi, Llc.:When writing your cover letter, make sure to tailor your message specifically for Dasi, Llc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dasi, Llc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dasi, Llc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dasi, Llc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dasi, Llc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
