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- Tasks: Support customers post-onboarding and ensure they maximise product value.
- Company: Join a dynamic team focused on customer success and innovation.
- Benefits: Attractive salary, flexible working hours, and opportunities for personal growth.
- Why this job: Be the go-to expert and help customers thrive with our platform.
- Qualifications: Strong communication skills and a passion for customer engagement.
- Other info: Exciting work environment with plenty of room for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
As a Solutions Manager on the Customer Success team, your primary function is to work with customers post-onboarding and ensure they continue seeing value in the product. You will be our customer-facing product expert on the Dash Social team, providing our customers with deep dives and general training to increase platform adoption. You will work closely with our.
Solutions Manager (UK) in London employer: Dash Social
Contact Detail:
Dash Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Manager (UK) in London
✨Tip Number 1
Get to know the company inside out! Research StudySmarter's products and values so you can speak confidently about how you can help customers see value in our solutions. This will show your genuine interest and make you stand out.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Solutions Manager. Think about specific examples where you've helped customers succeed and be prepared to share those stories during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the StudySmarter team!
We think you need these skills to ace Solutions Manager (UK) in London
Some tips for your application 🫡
Show Your Passion for Customer Success: When writing your application, let us know why you're excited about helping customers succeed. Share any relevant experiences that highlight your commitment to customer satisfaction and how you’ve made a difference in previous roles.
Be Specific About Your Skills: We want to see how your skills align with the Solutions Manager role. Use specific examples from your past work to demonstrate your expertise in product training and customer engagement. The more detailed, the better!
Tailor Your Application: Make sure to customise your application for this role. Highlight your experience with similar products or industries, and explain how you can bring value to our Dash Social team. A tailored application shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Dash Social
✨Know the Product Inside Out
As a Solutions Manager, you'll need to be the go-to expert on the product. Make sure you understand all its features and benefits thoroughly. Familiarise yourself with common customer queries and how to address them effectively.
✨Showcase Your Customer Success Skills
Prepare examples from your past experiences where you've successfully helped customers achieve their goals. Highlight your ability to build relationships and provide value, as this will resonate well with the interviewers.
✨Practice Your Training Techniques
Since you'll be providing training to customers, practice explaining complex concepts in simple terms. Consider doing mock training sessions with friends or family to refine your delivery and ensure clarity.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to customer success and how they measure product adoption. This shows your genuine interest and helps you assess if it's the right fit for you.
