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- Tasks: Lead customer onboarding and ensure a smooth transition to our platform.
- Company: Join Dash Social, a top Canadian employer in social media management.
- Benefits: Enjoy competitive pay, health benefits, flexible hours, and wellness perks.
- Why this job: Make a real impact by helping brands thrive in the digital space.
- Qualifications: 2-4 years in SaaS or customer-facing roles with strong communication skills.
- Other info: Diverse and inclusive culture that values your unique contributions.
The predicted salary is between 28800 - 48000 £ per year.
Responsibilities:
2-4 years of experience in SaaS, customer-facing, or onboarding roles.
Strong technical aptitude and the ability to quickly learn complex software.
A confident self-starter with excellent organizational skills and attention to detail.
Exceptional communication and presentation skills - you know how to build trust with customers.
Comfortable working cross-functionally and adapting to a fast-paced, evolving environment.
Growth-minded, proactive, and motivated to learn new skills.
Experience leading virtual meetings and trainings is required.
Familiarity with the European business market is considered an asset.
Employee Benefits:
- Competitive compensation package
- Health and dental benefits for you and your family
- Vacation, personal days and sick time
- Pension Plan
- Quarterly wellness benefit
- Donation matching program
- Parental leave top-up plan
- Work-from-home benefit
- Flexible working hours and location
- Departmental and team-wide bonding activities
Customer Onboarding Manager in London employer: Dash Hudson
Contact Detail:
Dash Hudson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Onboarding Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Dash Social. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for virtual meetings! Since leading online sessions is key for this role, practice your presentation skills. Use tools like Zoom or Teams to get comfortable and make sure you can engage your audience effectively.
✨Tip Number 3
Show off your growth mindset! During interviews, share examples of how you've adapted to challenges or learned new skills quickly. This will demonstrate that you're not just a fit for the role, but also a proactive team player.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box, we value diverse experiences. Your unique background might just be what we’re looking for, so go ahead and submit your application!
We think you need these skills to ace Customer Onboarding Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Onboarding Manager role. Highlight your experience in SaaS and customer-facing roles, and don’t forget to showcase your strong communication skills – we want to see how you can build trust with customers!
Show Off Your Technical Skills: Since this role requires a strong technical aptitude, be sure to mention any relevant software or tools you’ve worked with. If you’ve led virtual meetings or trainings, let us know! We love seeing candidates who can adapt quickly to new tech.
Be Yourself: We value authenticity, so don’t hesitate to let your personality shine through in your application. Share your growth mindset and motivation to learn new skills – we’re looking for proactive individuals who are excited about the opportunity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at Dash Social!
How to prepare for a job interview at Dash Hudson
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of SaaS platforms and customer onboarding processes. Familiarise yourself with Dash Social's offerings and how they stand out in the market. This will help you demonstrate your technical aptitude and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Prepare to showcase your exceptional communication and presentation skills during the interview. Think of examples where you've built trust with customers or led virtual meetings. Practising these scenarios can help you articulate your experience confidently.
✨Emphasise Your Organisational Skills
As a Customer Onboarding Manager, being organised is key. Bring examples of how you've managed multiple tasks or projects simultaneously. Highlight your attention to detail and how it has positively impacted your previous roles.
✨Be Ready to Adapt
Dash Social thrives in a fast-paced environment, so be prepared to discuss how you've adapted to changes in previous roles. Share specific instances where you've had to pivot quickly and how you maintained productivity while doing so.
