Paralegal (Commercial Landlord & Tenant) in Bristol

These are exciting times at ARAG Law as we are going through a period of positive change and sustained growth across our friendly and high-performing Legal departments. As a result, we are looking for someone to join us as a Paralegal in our Commercial Landlord & Tenant team, within the wider Volume Litigation division in our Bristol office.

In this role, you will be responsible for managing a caseload of Commercial Landlord & Tenant claims, and will be encouraged to take early responsibility for the litigation process, albeit always under appropriate supervision. You’ll also help to drive a culture of effective and efficient case handling, take personal ownership of customer problems until resolution, work to support the delivery of SLA’s, KPI’s financial & performance targets, and share knowledge and best practice with your wider team.

No two days are ever the same, and you can look forward to working within a highly skilled team who boast a wealth of experience, unrivalled support and opportunities to grow and develop, which are actively encouraged. This is a fantastic opportunity for you to embark on your Legal career with a growing, market-leading financial services organisation. ARAG Law can offer you training and development opportunities, as well as a generous benefits package and genuine work-life balance.

You’ll be a highly motivated Law Graduate i.e. Legal Executive, LPC / BVC / LLB with a genuine passion for going the extra mile to ensure excellent customer outcomes (essential). Ideally, you’ll also have previous experience managing a case load in line with customer and regulatory requirements.

As this customer-focused role, it’s key that you can demonstrate exceptional communication skills, both written and verbal. You’ll also be able to proactively identify both customers’ issues and potential solutions, whilst taking ownership of and following the correct processes, and present legal advice and decisions in a precise, understandable and empathetic manner.

Key candidate requirements:

• Sound practical knowledge of UK law, knowledge of Landlord & Tenant law will be an advantage.
• Exceptional telephone manner and can demonstrate honesty, empathy and sensitivity when dealing with our customers.
• Ability to work well as part of a team with a collaborative, customer-focused approach.
• Strong negotiation skills, analytical, methodical and proactive approach to problem solving.
• Resilient and motivated to provide a high-quality performance, in a busy, fast paced environment.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. Only a 5-minute walk from Bristol Temple Meads train station we have newly refurbished, modern city centre offices. Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that works for them.

This will be a hybrid role (after your initial training period is complete) and we can offer you generous remuneration and an attractive benefits package that includes:

• 26 days holiday, with the option to buy up to a further 5 days.
• Company Pension Scheme with the option to increase contributions.
• Group Income Protection for all employees.
• Group Legal Protection for all employees.
• European Motor Assistance and Home Emergency Assistance.
• Inclusion in our Health Cash Plan.
• Access to our Employee Discounts Hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK.
• Option to join our Sports & Social Club, who organise discounted events such as theatre visits and shopping trips.

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.