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- Tasks: Assist policyholders with claims and provide top-notch customer support.
- Company: Leading insurance and legal services provider in Bristol.
- Benefits: 26 days holiday, pension scheme, and flexible working options.
- Why this job: Join a supportive team and make a difference in people's lives.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance and legal services provider is seeking a Contact Centre Advisor to join their team in Bristol. The candidate will handle communications with policyholders, providing advice and support to ensure smooth operations within the claims environment.
This role offers an excellent package including 26 days holiday and a pension scheme. Ideal candidates should possess strong communication skills and a passion for customer service. Flexible working options are available.
Customer Care Advisor – Insurance & Legal Services in Bristol employer: DAS
Contact Detail:
DAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Advisor – Insurance & Legal Services in Bristol
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer queries, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the company and the role, which can really impress them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Care Advisor – Insurance & Legal Services in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping others. Share examples of how you've gone above and beyond for customers in the past – it’ll make you stand out!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how your background fits with the role of a Customer Care Advisor in insurance and legal services.
Be Clear and Concise: Keep your writing straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and understand, so make sure your key points shine through!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DAS
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and legal services. Brush up on common terms and processes related to claims handling. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Communication Skills
As a Customer Care Advisor, strong communication is key. Prepare examples from your past experiences where you've successfully resolved customer issues or provided exceptional service. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Passion for Customer Service
Employers love candidates who are passionate about helping others. Think of specific instances where you've gone above and beyond for a customer. Sharing these stories will highlight your dedication to providing excellent service, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
