Associate - Legal Advice
Associate - Legal Advice

Associate - Legal Advice

Bristol Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide professional legal advice to customers on various legal issues.
  • Company: Join ARAG, a growing company dedicated to making legal solutions accessible and affordable.
  • Benefits: Enjoy flexible working, generous holiday, pension scheme, and exclusive discounts.
  • Why this job: Be part of a passionate team that values independent thinking and customer outcomes.
  • Qualifications: Experience as a Legal Advisor/Paralegal and relevant qualifications are essential.
  • Other info: Work in modern offices just a 5-minute walk from Bristol Temple Meads station.

The predicted salary is between 28800 - 43200 ÂŁ per year.

About The Role

Looking to change sector and build experience in a new legal role?

At ARAG, these are exciting times. Following a period of positive change and sustained growth across our Legal teams, we now have an Associate opportunity available within our friendly and supportive Legal Advice team. This is a chance to step into an environment where you will be encouraged to develop your skills, broaden your expertise, and make a real impact to the team.

If you are ready to explore a new direction in your legal career, this could be the perfect opportunity to develop your career alongside us.

You will be responsible for providing a professional Legal Advice service to both our commercial and personal customers. You’ll manage more complex customers’ queries on a range of legal areas by establishing the facts of the customers’ legal issues, providing advice on the applicable law and setting out the legal and / or practical options available to the customer, whilst reviewing sources of funding and alternative resolution solutions.

Key responsibilities include:

  • Managing the customer experience in an efficient and professional way, ensuring that customer engagement is maintained, expectations are managed, and service levels are met / exceeded.
  • Ensuring customers are aware of any funding opportunities / benefits that may be available to them through their Legal Expenses Insurance product(s) / private funding.
  • Communicating to customers in a clear, concise and honest manner whilst ensuring that you remain sensitive and empathic to our customers’ and business partners’ needs.
  • The experience speaks for itself, here is what our Principal Associate had to say “After five years in Personal Injury, the Legal Advice role gave me the chance to re-train across Employment, Property, Contract and L&T. With full support and training, I quickly became a specialist in Employment law while building broad knowledge across other areas. It was the perfect safety net to transition and bring my skills into a new field.”

    This is a hybrid role (minimum 2 days a week in the office) and can be based at our Bristol City Centre office (5-minutes’ walk from Temple Meads station) OR our Bedwas office in South Wales. We are happy to discuss part-time options for this position.

    About You

    You will need to demonstrate significant prior experience as a Legal Advisor, Associate or Paralegal, or gained experience within a Legal environment. A recognised legal qualification such as Legal Executive, LPC, BVC, LLB, LLM or equivalent is expected. This role is particularly suited to candidates who have specialised in one area of law and are now seeking to transition into a broader advisory position. We welcome applications from those looking to move sectors and expand their knowledge across Employment, Property, Contract, and Landlord & Tenant law, with evidence of adaptability and a commitment to professional development in new legal settings.

    Alongside genuine passion for going the extra mile to ensure excellent customer outcomes, you will also demonstrate exceptional communication skills, both written and verbal. Able to proactively identify both customers’ issues and potential solutions, whilst taking ownership of and following the correct processes, you will enjoy presenting legal advice in a precise, understandable and empathetic manner.

    Other key candidate requirements include:

  • Sound practical knowledge Employment Law and / or Landlord & Tenant Law
  • Ability to work well as part of a collaborative team and highly customer-focused in your approach.
  • Ability to deliver high quality performance against targets and SLAs.
  • Excellent understanding of the Solicitors Regulation Authority (SRA) requirements.
  • Due to the sensitive nature of this telephone-based role, it is essential that you can demonstrate elevated levels of empathy and the ability to connect and build rapport with a wide range of colleagues, stakeholders and customers.

    Additional information:

    As a team we’re passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work, and we are looking for likeminded individuals who share our ambition to make our high-quality legal solutions accessible and affordable to all.

    Only a 5-minute walk from Bristol Temple Meads station we have newly refurbished, modern city centre offices. Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that suits them.

    We can offer you generous remuneration and an attractive benefits package that includes:

  • 26 days holiday with the option to purchase extra days.
  • Company Pension Scheme with the option to increase contributions.
  • Group Income Protection and Group Legal Protection for all employees.
  • European Motor Assistance.
  • Home Emergency Assistance.
  • Inclusion in our Health Cash plan.
  • Access to our Employee Discounts Hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK.
  • Option to join our Sports & Social Club, who organise discounted events such as theatre visits and shopping trips.
  • If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

    Associate - Legal Advice employer: DAS

    ARAG is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where team members are encouraged to think independently and take ownership of their roles. With modern offices located just a short walk from Bristol Temple Meads station, employees benefit from a flexible work environment, generous holiday allowances, and a comprehensive benefits package that includes health plans and discounts. Join us in making high-quality legal solutions accessible and affordable while enjoying a fulfilling career in a dynamic and collaborative team.
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    Contact Detail:

    DAS Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Associate - Legal Advice

    ✨Tip Number 1

    Familiarise yourself with the specific legal areas mentioned in the job description, such as Employment, Property, and Consumer Law. This will not only help you in interviews but also demonstrate your proactive approach to understanding the role.

    ✨Tip Number 2

    Showcase your communication skills by preparing examples of how you've effectively managed customer queries in the past. Being able to articulate your experience in a clear and concise manner will be crucial during any discussions.

    ✨Tip Number 3

    Research ARAG's values and recent developments within the company. Understanding their mission and how they are evolving can help you align your answers with their goals during the interview process.

    ✨Tip Number 4

    Prepare to discuss your ability to work collaboratively within a team. Think of specific instances where you've contributed to a team effort, as this role emphasises teamwork and customer focus.

    We think you need these skills to ace Associate - Legal Advice

    Legal Knowledge
    Customer Service Skills
    Communication Skills
    Empathy
    Problem-Solving Skills
    Attention to Detail
    Knowledge of Employment Law
    Knowledge of Property Law
    Knowledge of Consumer Law
    Ability to Work in a Team
    Time Management
    Understanding of SRA Requirements
    Adaptability
    Conflict Resolution Skills
    Ability to Present Legal Advice Clearly

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience as a Legal Advisor or Paralegal. Emphasise your knowledge in Employment, Property, and Consumer Law, as well as any other legal areas mentioned in the job description.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and your ability to communicate complex legal concepts clearly. Mention specific examples of how you've successfully managed customer queries in the past.

    Highlight Empathy and Communication Skills: In both your CV and cover letter, demonstrate your exceptional communication skills and ability to empathise with customers. Use examples that illustrate how you have built rapport and handled sensitive situations effectively.

    Review and Edit: Before submitting your application, thoroughly review your documents for any errors or inconsistencies. Ensure that your writing is clear and concise, reflecting the professional standards expected in a legal environment.

    How to prepare for a job interview at DAS

    ✨Showcase Your Legal Knowledge

    Make sure to brush up on key areas of law relevant to the role, such as Employment, Property, and Consumer Law. Be prepared to discuss how your previous experience as a Legal Advisor or Paralegal has equipped you to handle complex customer queries.

    ✨Demonstrate Empathy and Communication Skills

    Since this role requires a high level of empathy, practice articulating your thoughts clearly and concisely. Use examples from your past experiences where you successfully managed sensitive customer interactions.

    ✨Understand the Company Culture

    Research ARAG's values and mission to understand their focus on customer outcomes and teamwork. Be ready to explain how your personal values align with theirs and how you can contribute to their positive change and growth.

    ✨Prepare Questions for Your Interviewers

    Think of insightful questions to ask during the interview that demonstrate your interest in the role and the company. This could include inquiries about team dynamics, training opportunities, or how they measure success in the Legal Advice teams.

    Associate - Legal Advice
    DAS
    Location: Bristol
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    • Associate - Legal Advice

      Bristol
      Full-Time
      28800 - 43200 ÂŁ / year (est.)
    • D

      DAS

      50-100
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