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- Tasks: Conduct audits to ensure our legal panel meets service standards and compliance.
- Company: Join ARAG, a leader in legal expenses insurance with a focus on innovation.
- Benefits: Fixed term contract with competitive pay and opportunities for professional growth.
- Other info: Dynamic role with the chance to work closely with various stakeholders.
- Why this job: Make a real impact by improving customer experience and driving compliance.
- Qualifications: Attention to detail, strong communication skills, and an understanding of outsourcing risks.
The predicted salary is between 30000 - 40000 £ per year.
ARAG have an exciting opportunity to join us on a fixed term contract to support our Supplier Audit function. The Supplier Audit function has a key role in providing assurance and insight to Senior Management and the Outsourcing Forum in relation to the whole of our BTE claims supply chain, involving interactions at all levels of the ARAG and suppliers’ organisations.
The Supply Chain Panel Auditor is responsible for assessing the performance of our legal panel to ensure they deliver exceptional service to our customers in accordance with their contractual and regulatory obligations, and their costs are managed in line with agreed fees/rate cards. This includes both on-site and remote audits which may be thematic or specific firm focused, and may be planned or reactive.
Responsibilities:- Assist with planning, defining scope, preparation and execution of panel audits to drive compliance and service performance including:
- Service performance in accordance with contractual obligations;
- Claims payments and leakage;
- Complaints, including accuracy of reporting and application of contractual/regulatory obligations;
- Adherence to, and reporting of service levels;
- Compliance with regulatory obligations including Consumer Duty & accuracy of associated reporting.
- Good attention to detail, in particular with reference to measuring performance against contractual/regulatory requirements.
- Ability to demonstrate good understanding of outsourcing risks and controls.
- An aptitude for challenging panel firm's performance and MI and collating and analysing resultant information.
- Strong understanding of claims and/or supplier management relating to Legal Expenses Insurance.
- Able to work at pace whilst maintaining an accurate, high quality output.
- Persistence in following audit actions through to conclusion.
- Excellent written and verbal communication skills in relation to clearly capturing and articulating audit actions.
- Ability to face and respond to challenge from suppliers.
- Excellent relationship building skills (in respect of both external firms and internal stakeholders including Product Governance, Strategic Partnerships/Account Management, and Legal).
- An ability to maintain resilience when dealing with difficult and demanding situations, in particular firms during audit activity.
If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.
Supply Chain Panel Auditor in Bristol employer: Das Group
Contact Detail:
Das Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Panel Auditor in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Supply Chain Panel Auditor in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Supply Chain Panel Auditor. Highlight your experience with audits, compliance, and supplier management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your attention to detail and communication skills!
Showcase Relevant Experience: When filling out your application, be specific about your past experiences that relate to auditing and compliance. We love seeing examples of how you've tackled challenges and improved processes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Das Group
✨Know Your Auditing Basics
Brush up on your knowledge of auditing principles and practices, especially in relation to supplier management and compliance. Be ready to discuss how you would assess performance against contractual obligations and regulatory requirements.
✨Showcase Your Attention to Detail
Prepare examples that highlight your attention to detail, particularly in measuring performance and identifying discrepancies. Use specific instances from your past experiences where your meticulousness led to improved outcomes.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and concisely. You’ll need to convey audit findings effectively, so consider role-playing with a friend to refine your verbal communication skills and ensure you can handle challenging questions.
✨Build Rapport with Stakeholders
Think about how you can establish strong relationships with both internal and external stakeholders. Prepare to discuss strategies you've used in the past to build rapport and manage difficult situations during audits.