ARAG is seeking a First Line Engineer to join our Bristol-based Digital team, delivering stable and compliant IT services to colleagues across UK regions. You will work with the Service Desk and 2nd Line Manager to resolve incidents and handle service requests using Fresh Service, supporting hardware, software and network issues.
In this hands-on role you will enhance end-user experience, communicate clearly, and balance quality with pace.
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First Line IT Engineer — Flexible, User‑Focused Support in Bedwas employer: Das Group
ARAG UK is an excellent employer, offering a supportive and career-focused culture that empowers Employment Associates to thrive in their roles. With a hybrid working model from Bristol or Bedwas, employees benefit from a generous remuneration package, comprehensive benefits including holidays and pension, and numerous wellbeing initiatives, all while enjoying strong opportunities for professional growth and development.
