Associate - Commercial Litigation

These are exciting times at ARAG Law as we are going through a period of change and sustained growth across our Litigation teams. Our Commercial Litigation team sit within our larger Complex Litigation function and are a highly skilled and supportive team who specialise in intermediate and multi-track commercial claims across a broad spectrum of policyholders. Due to the expansion of this Commercial Litigation offering, we have a new opportunity for someone to join us as an Associate.

As an experienced litigator, you will have extensive knowledge and expertise in all aspects of court litigation from inception to trial, in addition to resolving cases by mediation and other forms of alternative dispute resolution. You will be responsible for running an autonomous caseload, working closely with other Associates, and Senior and Principal Associates ensuring our customers receive the highest standard of services whilst ensuring the efficient management of caseloads.

Key responsibilities:

• Share knowledge and best practice with team members and the wider management group.
• Work closely with Principal Associates to deliver on SLA’s, KPI’s, financial and performance targets as set by the Head of Department to drive efficiency, performance, billing and throughput within the team.
• Managing a caseload of complex cases in line with expectations ensuring disputes are resolved in a commercial manner via courts, mediation or ADR techniques.
• Ensure the early assessment of the prospects of success of each claim and that the claim is handled throughout in accordance with the requirements of our client’s legal expenses insurance policy.
• Ensure cases are managed in a cost effective manner by maintaining grip on cost at all times.
• Drive a culture of effective and efficient case handling, whilst maintaining a focus on the good customer outcome for each individual client.
• Be responsible for ensuring customers receive the best level of care and advice at all times and where necessary investigating and responding to complaints or escalating where appropriate.

As a team we are passionate and enthusiastic about what we do. There is a genuine commitment to giving our people early responsibility and you’ll regularly run cases from inception to trial, arbitration, mediation or other ADR. This is a great opportunity for someone with expertise in handling a caseload of consumer and/or commercial contract litigation, as well as excellent knowledge of the applicable legal claims and case management requirements in relation to these matters. You'll have a clear and demonstrable understanding of the CPR and costs related to the area of work, as well as a strong understanding of the SRA Code of Conduct.

Qualifications:

• Ability to work under pressure and deliver high quality performance against deadlines, KPI's, targets and SLA's.
• Exceptional communication, negotiation and presentation skills, and able to communicate confidently in a clear, practical and informative way.
• Proactive approach to managing your own caseload to a very high standard.
• Ability to prioritise and work under pressure managing numerous commitments simultaneously.
• Demonstrable ability to make sound commercial decisions whilst delivering excellent client care.
• Good understanding of the applicable protocols on pre-action conduct across your technical area.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work, and we are looking for likeminded individuals who share our ambition to make our high-quality legal solutions accessible and affordable for everyone.

Additional Information:

Only a 5-minute walk from Bristol Temple Meads station we have newly refurbished, modern city centre offices. Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that suits them. This is a hybrid role that can be full-time or part-time (minimum 4 days a week or equivalent hours).

Benefits:

• 26 days holiday, with the option to buy up to a further 5 days.
• Company Pension Scheme with the option to increase contributions.
• Group Income Protection and Group Legal Protection for all employees.
• A choice of either European Motor Assistance or Home Emergency Assistance.
• Salary sacrifice benefits, including a Cycle to Work Scheme.
• Health Cash Plan.
• Access to our Employee Discounts Hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK.