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- Tasks: Support patients and clinical staff by managing queries and appointments.
- Company: Community healthcare provider in Lichfield with a friendly atmosphere.
- Benefits: Starting pay of £12.85 per hour, with increases after 12 months and training opportunities.
- Why this job: Make a difference in patient care while developing your skills in a supportive environment.
- Qualifications: Experience in high-pressure settings and strong communication skills.
- Other info: Part-time role with excellent training and development prospects.
The predicted salary is between 12 - 16 £ per hour.
A community healthcare provider in Lichfield is looking for a Care Navigator to join their team and support clinical staff and patients. The role involves handling patient queries, managing appointments, and providing excellent customer service in a busy reception environment.
Candidates should have experience in a high-pressure setting and strong communication skills. This part-time position offers a friendly work atmosphere with opportunities for further training and development. Pay starts at £12.85 per hour, increasing after 12 months.
Care Navigator: Patient Access & Care Coordination in Lichfield employer: Darwin Medical Practice
Contact Detail:
Darwin Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator: Patient Access & Care Coordination in Lichfield
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare field, especially those who work in patient access and care coordination. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient queries and appointment management. We recommend role-playing with a friend to boost your confidence and refine your communication skills.
✨Tip Number 3
Showcase your experience in high-pressure settings during interviews. Share specific examples of how you handled stressful situations while maintaining excellent customer service – this will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Care Navigator: Patient Access & Care Coordination in Lichfield
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service, especially in busy environments. We want to see how you've handled patient queries or managed appointments in the past!
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their cover letters and CVs to reflect the specific role of Care Navigator. Show us why you're the perfect fit for our team!
Keep It Clear and Concise: In a high-pressure setting, clarity is key. Make your application easy to read and straight to the point. We appreciate well-structured applications that get to the heart of your experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Darwin Medical Practice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Care Navigator does. Familiarise yourself with the responsibilities like handling patient queries and managing appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you handled difficult situations or provided excellent customer service, especially in high-pressure environments.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as a frustrated patient or a scheduling conflict. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Express Your Willingness to Learn
This role offers opportunities for further training and development, so make sure to express your eagerness to grow. Talk about any relevant training you've done in the past and how you plan to continue developing your skills in this new position.
