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- Tasks: Ensure the security of guests and staff while providing top-notch customer service.
- Company: Join Darwin Escapes, a leading holiday resort with a focus on guest experience.
- Benefits: Enjoy competitive pay, enhanced holidays, discounts, and free access to resort facilities.
- Why this job: Be part of a vibrant team ensuring safety and creating memorable experiences for guests.
- Qualifications: SIA licence, strong communication skills, and a driving licence are essential.
- Other info: Flexible hours with opportunities for career growth and training.
The predicted salary is between 25400 - 30400 £ per year.
Location: Dyserth Road, New Pines Holiday Park, Rhyl, Denbighshire.
Hourly rate: £12.21.
Permanent full‑time position. 40 hours across Wednesday, Thursday, Friday, and Saturday evenings, early mornings. Flexibility essential.
Responsibilities:
- Ensure the security of the resort, guests, and staff.
- Provide excellent five‑star customer service when dealing with enquiries.
- Answer out‑of‑hour phone calls and enquiries.
- Perform emergency maintenance and repairs.
- Take responsibility for personnel, property, buildings, and accommodation.
- Patrol the perimeter of the resort.
- Ensure the security of all buildings at all times.
- Provide support to guests staying in lodges and hotel rooms during out‑of‑hours.
Requirements:
- Similar previous experience is desired.
- A current SIA licence is essential.
- Excellent customer service and strong communication skills are essential.
- A driving licence and the ability to drive is essential to enable travel around the resort.
Benefits:
- Competitive rate of pay.
- Enhanced holiday entitlement (with the option to cash in a number of holidays per year).
- Discounted staff breaks at our luxurious holiday resorts across the UK.
- Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
- Food discount across all resorts.
- Free complimentary round of Golf.
- Discounts on spa treatments.
- 'Introduce a friend' recruitment bonus.
- Company employee sick pay.
- Compassionate leave pay.
- Employee Assistance Programme.
- Free access to the Darwin Academy training programme to help further your career and skill levels.
- Cycle to work scheme.
- MediCash cash plan.
Required criteria:
- Right to live and work in the UK.
- Excellent customer service and strong communication skills.
- A driving licence and the ability to drive is essential to enable travel around the resort.
- A current SIA licence is essential.
Desired criteria:
- Similar previous experience is an advantage.
Closing Date: Wednesday 1st April 2026.
Security Guard in Rhyl employer: Darwin Escapes
Contact Detail:
Darwin Escapes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Guard in Rhyl
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Darwin Escapes. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the responsibilities of a Security Guard. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since this role involves dealing with guests, be ready to share examples of how you've provided excellent service in the past. Highlighting your communication skills can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Darwin Escapes site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the team!
We think you need these skills to ace Security Guard in Rhyl
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous experience related to security or customer service. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Security Guard role at Darwin Escapes. Share specific examples of your experience and how you can contribute to our five-star service.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t forget to let your personality shine through – we love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates on your application status!
How to prepare for a job interview at Darwin Escapes
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Security Guard at Darwin Escapes. Familiarise yourself with their responsibilities, like ensuring guest safety and providing top-notch customer service. This will show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle enquiries and support guests effectively.
✨Flexibility is Key
The job requires working evenings and early mornings, so be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the needs of the resort. This will reassure them that you can handle the demands of the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with emergencies or managing difficult guests. Think through potential scenarios and how you would respond. This will help you showcase your problem-solving skills and readiness for the job.