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For Companies At a Glance
- Tasks: Ensure guest safety, conduct security checks, and assist with late arrivals.
- Company: Join Darwin Escapes, a leading UK holiday company with 26 unique destinations.
- Benefits: Enjoy competitive pay, free gym access, discounted holidays, and training opportunities.
- Why this job: Perfect for night owls seeking a dynamic role in a fun, supportive environment.
- Qualifications: Must be 23+, driving licence required; SIA licence preferred but training available.
- Other info: Flexible hours across 4 days, including weekends and bank holidays.
Job Description
Location: Kilnwick Road, Pocklington
We are looking for a Night Porter to join our team at Kilnwick Percy Resort in Pocklington, Yorkshire.
Great hourly rate of £12.21.
This is a 6 Month Fixed Term position to work full time hours. 40 hours across 4 variable days, which will include weekends and bank holidays. Flexibility is essential to suit the needs of the business.
Company Overview
Darwin Escapes has 26 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level, the Darwin family will have the career waiting for you!
About The Role
Main responsibilities
- Be responsible for the security of the Clubhouse and guest accommodation and welfare during the night.
- Conduct regular security checks, ensuring that the premises are safe and secure and any defects are reported to Management.
- Follow correct procedures in the event of an emergency.
- Answer internal and external telephone calls.
- Check in any late arrivals and manage early departures.
- Set up for Breakfast or following day functions.
- Assist in clearing down evening functions, ensuring guests leave promptly and safely.
- Provide overnight support to guests and respond to queries and emergency calls.
- Deal with any guest queries or complaints in a professional manner, ensuring guest satisfaction at all times.
- Clean the Restaurant and function suite to a high standard.
Requirements
Similar previous experience is an advantage. A current SIA licence is desirable; however, training for this can be provided. A positive work ethic with a willingness to learn new skills is desirable. A driving licence is preferred for travel to the resort.
What’s In It For You
- Competitive rate of pay.
- Enhanced holiday entitlement (with the option to cash in a number of holidays per year).
- Discounted staff breaks at our luxurious holiday resorts across the UK.
- Free use of all Darwin Escapes resort facilities, including many of our free gyms and swimming pools.
- Food discount across all resorts.
- Free complimentary round of Golf.
- Discounts on spa treatments.
- Introduce a friend recruitment bonus.
- Company employee sick pay.
- Compassionate leave pay.
- Employee Assistance Programme.
- Free access to the Darwin Academy training programme to help further your career and skill levels.
- Cycle to work scheme.
- MediCash cash plan.
- Subject to terms and conditions.
Skills Needed
(No specific skills listed, but the role requires adaptability and customer‑service orientation.)
Company Culture
Start your career with one of the fastest‑growing companies in the UK holiday industry. Darwin Escapes has 26 locations across the country, each with its own unique personality and offering, including luxurious lodge retreats, family‑focused destinations and countryside tranquil locations. We provide excellent facilities and a supportive environment for your growth.
Required Criteria
- Right to live and work in the UK.
Desired Criteria
- Similar previous experience is an advantage.
- A current SIA licence is desirable; however, training for this can be provided.
- A positive work ethic with a willingness to learn new skills.
Closing Date
Thursday 1st January, 2026
Contract Type
Full‑time
Salary
£12.21 Hourly
#J-18808-Ljbffr
Night Porter employer: Darwin Escapes
Contact Detail:
Darwin Escapes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Porter. Understanding the responsibilities, such as conducting security checks and assisting guests, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any previous experience in hospitality or security roles when networking. Engaging with current employees at The Springs Resort and Golf Club can provide insights and potentially lead to referrals.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours, especially weekends and bank holidays. Showing that you are adaptable will make you a more attractive candidate for this role.
✨Tip Number 4
If you don’t have an SIA licence yet, consider starting the training process now. Mentioning your willingness to obtain this qualification can set you apart from other candidates.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in security or hospitality roles. Emphasise any previous night shift work and customer service skills that align with the responsibilities of a Night Porter.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your flexibility to work variable hours, including weekends and bank holidays, and how your skills can contribute to guest satisfaction.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and attention to detail. Mention any experience with emergency procedures or handling guest complaints, as these are crucial for the Night Porter position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at Darwin Escapes
✨Show Your Flexibility
Since the role requires working variable days, including weekends and bank holidays, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules.
✨Demonstrate Customer Service Skills
As a Night Porter, you'll be dealing with guests' queries and complaints. Prepare examples of how you've handled difficult situations in the past, ensuring guest satisfaction is your priority.
✨Highlight Relevant Experience
If you have previous experience in a similar role, make sure to mention it. Discuss specific responsibilities that align with the job description, such as security checks or managing late arrivals.
✨Prepare for Emergency Scenarios
The role involves following procedures during emergencies. Familiarise yourself with common emergency protocols and be ready to explain how you would handle such situations to demonstrate your preparedness.
