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For Companies At a Glance
- Tasks: Ensure guest safety, conduct security checks, and assist with late arrivals.
- Company: Join Darwin Escapes, a leading UK holiday company with 26 unique destinations.
- Benefits: Enjoy competitive pay, free gym access, discounted holidays, and training opportunities.
- Why this job: Perfect for night owls seeking a dynamic role in a fun, supportive environment.
- Qualifications: Must be 23+, driving licence required; SIA licence preferred but training available.
- Other info: Flexible hours across 4 days, including weekends and bank holidays.
Overview
Location: Kilnwick Road, Pocklington
We are looking for a Night Porter to join our team at Kilnwick Percy Resort in Pocklington, York. Hourly rate of £12.21.
This is a Seasonal, Sick Cover position to work full time hours. This will be 40 hours across 4 variable days which will include weekends and bank holidays. Shift pattern for this role will be 8pm – 6am, 4 nights on – 4 nights off. Flexibility is essential to suit the needs of the business.
About The Role
Main responsibilities:
- Ensure the security of the resort, guest and members of staff.
- Provide excellent five star customer service when dealing with enquires.
- Answer out of hour’s phone calls and enquiries.
- Perform emergency maintenance and repairs.
- Take responsibility for personnel, property, buildings and accommodation.
- Patrol the perimeter of the resort.
- Ensure the security of all buildings at all times.
- Provide support to guests staying in lodges and hotel rooms during out of hours.
Requirements
Similar previous experience is preferred. A current SIA licence is desirable however training for this can be provided. Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is essential to enable travel around the resort.
What’s In It For You
- Competitive rate of pay.
- Enhanced holiday entitlement (with the option to cash in a number of holidays per year).
- Discounted staff breaks at our luxurious holiday resorts across the UK.
- Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
- Food discount across all resorts.
- Free complimentary round of Golf.
- Discounts on spa treatments.
- \’Introduce a friend\’ recruitment bonus.
- Company employee sick pay.
- Compassionate leave pay.
- Employee Assistance Programme.
- Free access to the Darwin Academy training programme to help further your career and skill levels.
- Cycle to work scheme.
- MediCash cash plan.
- Subject to terms and conditions.
Other Details
Required Criteria:
- Right to Live and work in the UK
- A driving licence and the ability to drive is essential to enable travel around the resort
Desired Criteria:
- Similar previous experience is an advantage
- A current SIA licence is desirable however training for this can be provided
Closing Date: Wednesday 1st October, 2025
Contract Type: fulltime
Salary: £12.21 Hourly
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Night Porter employer: Darwin Escapes
Contact Detail:
Darwin Escapes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Porter. Understanding the responsibilities, such as conducting security checks and assisting guests, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any previous experience in hospitality or security roles when networking. Engaging with current employees at The Springs Resort and Golf Club can provide insights and potentially lead to referrals.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours, especially weekends and bank holidays. Showing that you are adaptable will make you a more attractive candidate for this role.
✨Tip Number 4
If you don’t have an SIA licence yet, consider starting the training process now. Mentioning your willingness to obtain this qualification can set you apart from other candidates.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in security or hospitality roles. Emphasise any previous night shift work and customer service skills that align with the responsibilities of a Night Porter.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your flexibility to work variable hours, including weekends and bank holidays, and how your skills can contribute to guest satisfaction.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and attention to detail. Mention any experience with emergency procedures or handling guest complaints, as these are crucial for the Night Porter position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at Darwin Escapes
✨Show Your Flexibility
Since the role requires working variable days, including weekends and bank holidays, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules.
✨Demonstrate Customer Service Skills
As a Night Porter, you'll be dealing with guests' queries and complaints. Prepare examples of how you've handled difficult situations in the past, ensuring guest satisfaction is your priority.
✨Highlight Relevant Experience
If you have previous experience in a similar role, make sure to mention it. Discuss specific responsibilities that align with the job description, such as security checks or managing late arrivals.
✨Prepare for Emergency Scenarios
The role involves following procedures during emergencies. Familiarise yourself with common emergency protocols and be ready to explain how you would handle such situations to demonstrate your preparedness.
