Job Description
Housekeeping Assistant
Department: Housekeeping
Reports To: Housekeeping Manager / Accommodation Manager
Role Overview
The Housekeeping Assistant plays a key role in ensuring that all guest accommodation and housekeeping areas are maintained to the highest standards of cleanliness and presentation. The role involves preparing holiday lodges, caravans, and facilities to create a welcoming environment for guests and contribute to an exceptional guest experience.
Working as part of the housekeeping team, the Housekeeping Assistant ensures accommodation is prepared efficiently and safely during guest changeovers while maintaining company standards.
Key Responsibilities
Accommodation Cleaning
Clean and prepare lodges, caravans, and accommodation units ready for guest arrivals
Change bed linen and make beds to company standards
Clean kitchens, bathrooms, bedrooms, and living areas thoroughly
Vacuum, dust, mop floors, and clean surfaces
Ensure all rooms are presented to a high standard before guest check-in
Guest Experience
Ensure accommodation is welcoming and presentable for arriving guests
Report any maintenance issues or damages promptly to management
Maintain cleanliness in communal areas where required
Team Support
Work collaboratively with other housekeeping team members during changeover days
Support supervisors with preparing accommodation within allocated timeframes
Follow company cleaning checklists and procedures
Health & Safety
Use cleaning products and equipment safely and in accordance with training
Maintain safe storage of cleaning materials
About The Role
Working Hours
Weekend and bank holiday availability may be required depending on park occupancy.
Working Environment / Physical Requirements
Work is carried out across accommodation units and park facilities
The role involves physical tasks including lifting linen, bending, standing, and walking for extended periods
Work may involve both indoor and outdoor areas across the park
Fast-paced environment during guest changeover days
#J-18808-Ljbffr
Housekeeper in New Quay employer: Darwin Escapes
At Darwin Escapes, we pride ourselves on creating a supportive and friendly work environment where our team members can thrive. As a Housekeeper at Tilford Woods, you'll enjoy numerous benefits including heavily discounted holidays, access to wellness programmes, and opportunities for career progression within a growing organisation. Join us in delivering exceptional guest experiences in the beautiful Surrey countryside, where your hard work and dedication will be truly valued.
