Housekeeping Supervisor

Housekeeping Supervisor

Canterbury Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to maintain high housekeeping standards and manage daily operations.
  • Company: Join Darwin Escapes, a growing holiday company with 26 unique destinations across the UK.
  • Benefits: Enjoy competitive pay, enhanced holidays, discounts on stays, and free access to resort facilities.
  • Why this job: Be part of a friendly team in a vibrant environment with opportunities for career growth.
  • Qualifications: Previous experience in housekeeping and strong communication skills are essential.
  • Other info: Flexibility is key; driving licence required for easy commuting.

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We are looking for a Housekeeping Supervisor to join our team at Canterbury Reach Lodge Retreat in Petham, Kent.

This is a permanent position to work Part time hours. This will be 20 hours across Monday, Friday and Saturday which will include bank holidays.

Flexibility is essential to suit the needs of the business.

A driving license is essential for this role

Company overview:

Darwin Escapes has 26 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!

About The Role

Main responsibilities:

The successful Housekeeping Supervisor will

· Lead a small team to achieve the highest standards in their work in the Housekeeping Managers absence.

· Work alongside the team to collect laundry, clean guest accommodation and deliver clean laundry while ensuring stock levels are accurate.

· Ensure the team are promptly reporting any lost and found property.

· Ensure that staff are trained.

· Manage the motivation and any issues within the team.

Requirements:

Previous experience in a similar role is essential.Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is essential in order to enable an easy commute.

What’s in it for you:

· Competitive rate of pay.

· Enhanced holiday entitlement (*with the option to cash in a number of holidays per year).

· Discounted staff breaks at our luxurious holiday resorts across the UK.

· Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.

· Food discount across all resorts.

· *Free complimentary round of Golf .

· Discounts on spa treatments.

· *\’Introduce a friend\’ recruitment bonus.

· *Company employee sick pay.

· Compassionate leave pay.

· Employee Assistance Programme.

· Free access to the Darwin Academy training programme to help further your career and skill levels.

· Cycle to work scheme.

*Subject to terms and conditions

Skills Needed

About The Company

A Darwin Escape will always be the perfect destination.

A chance to unwind, power down or charge up! You’ll be all set to explore, seize adventure, dream bigger and let go of it all.

Whether you’re looking for a peaceful retreat in a picturesque rural setting, or a fun-packed family break in the heart of the action, we’ve got the perfect escape waiting for you.

Each of our locations are unique – no two are the same. We have lots of different accommodation, from luxury lodges complete with their own private hot tub, through to family-sized caravans and even treehouses. We want you to love your escape, so we are always striving for excellence.

All of our resorts are beautifully-maintained, with our award-winning facilities and stunning accommodation. Where you can relax and unwind or have an adventure filled holiday break away – make it your holiday, your way.

Company Culture

Start your career with one of the fastest growing companies in the UK holiday industry.

Darwin Escapes has 26 locations across the country, each with its own unique personality and offering, including luxurious lodge retreats, more family focused destinations and countryside tranquil locations. We offer something for everyone, from our holidays guests, holiday home owners to our valued staff.

No matter where you are in the country we are sure to have a resort near you. Whether you\’re down at the southern-most point of Cornwall or all the way up to Ayrshire in Scotland, and everywhere in between, we have the career for you!

If you\’re looking for a role in entertainment, food and beverage or at a management level the Darwin family will have the career waiting for you.

With a friendly and encouraging environment you can start your career at Darwin Escapes with lots of opportunities for progression or movement amongst locations.

Desired Criteria

  • A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort

Required Criteria

  • Right to Live and work in the UK
  • Previous experience in a similar role
  • Excellent customer service and strong communication skills

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Housekeeping Supervisor employer: Darwin Escapes

At Darwin Escapes, we pride ourselves on being an exceptional employer, offering a supportive and friendly work culture that values employee growth and development. As a Housekeeping Supervisor at our picturesque Canterbury Reach Lodge Retreat, you'll enjoy competitive pay, enhanced holiday entitlements, and access to exclusive staff benefits, including discounted stays at our luxurious resorts and comprehensive training programmes to help you advance your career. Join us in creating memorable experiences for our guests while enjoying the unique advantages of working in one of the UK's fastest-growing holiday companies.
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Contact Detail:

Darwin Escapes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeping Supervisor

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Housekeeping Supervisor. Understanding the nuances of leading a team, managing laundry, and ensuring high standards will help you stand out during any discussions.

✨Tip Number 2

Highlight your previous experience in similar roles when networking. Connect with current or former employees of Darwin Escapes on platforms like LinkedIn to gain insights and potentially get a referral.

✨Tip Number 3

Demonstrate your customer service skills in conversations. Since excellent customer service is essential for this role, share examples of how you've successfully handled guest interactions in the past.

✨Tip Number 4

Be prepared to discuss your flexibility and availability during interviews. Since the role requires working on bank holidays and weekends, showing that you're adaptable will make you a more attractive candidate.

We think you need these skills to ace Housekeeping Supervisor

Leadership Skills
Team Management
Customer Service Excellence
Strong Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Training and Development
Flexibility and Adaptability
Inventory Management
Driving Licence
Conflict Resolution
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise your leadership skills and any previous experience managing a team, as this is crucial for the Housekeeping Supervisor position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Darwin Escapes and how your skills align with their values and needs.

Highlight Customer Service Skills: Since excellent customer service is essential for this role, provide examples of how you've successfully handled customer interactions in the past. This could include resolving issues or going above and beyond to ensure guest satisfaction.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is important in a supervisory role.

How to prepare for a job interview at Darwin Escapes

✨Showcase Your Leadership Skills

As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve high standards. Share specific examples of challenges you've faced and how you overcame them.

✨Demonstrate Customer Service Excellence

Excellent customer service is crucial in this role. Think of instances where you've gone above and beyond for guests or resolved complaints effectively. Highlight your communication skills and how they contribute to a positive guest experience.

✨Be Ready to Discuss Training and Development

Training staff is a key responsibility. Prepare to talk about your approach to training new team members and how you ensure ongoing development. Mention any relevant training programmes you've implemented in the past.

✨Emphasise Flexibility and Reliability

Flexibility is essential for this position. Be ready to discuss your availability and willingness to adapt to the needs of the business. Also, mention your driving licence and how it enables you to commute easily, which is a requirement for the role.

Housekeeping Supervisor
Darwin Escapes
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